Has my IVA finished?

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Post by iain200 » Tue Jan 15, 2019 10:35 pm
My final payment for my IVA was in May 2018. I have paid back what I owed 100% £27032
I was asked by Aperture to remortgage for their fees. I supplied my home value but could not get a mortgage and asked for help in July and they advised they would pass my details to a partner company who specialise in remortgages.
In the meantime I have received my annual report which shows payments made and no equity in my property.
I have had no contact from them and their website where you can log on shows my case no longer exists.
Please help, what is going on, they don’t answer e mails
My IVA was for 6 years from February 2012


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Post by luluj » Wed Jan 16, 2019 4:11 am
Have you checked the insolvency list ? If your iva has been concluded you may have been removed although it is not normally updated until the certificate of completion is issued.

Have you tried ringing them at the time their phone lines open in the morning, when its more likely they will answer ?

I would consider writing to them using recorded delivery explaining lack of communication via email and phone and seeking an answer within 14 days, otherwise you will be making a formal complaint and taking the matter further.
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Post by Foggy » Wed Jan 16, 2019 7:45 am
Try speaking directly to the remortgaging company for an update.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014

Lisa Thomas

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Post by Lisa Thomas » Wed Jan 16, 2019 10:24 am
My short video explains how to complain against you Supervisor:

I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk
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