Help! IVA Bank Frozen

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Post by Mollie1979 » Fri Apr 05, 2019 8:02 pm
Hi... looking for some advice. I’d agreed to enter into an IVA agreement and received a call on Monday to explain all my creditors had agreed to my re-payments. However in amongst all this I’ve lost my job and informed aperture asap, they said they’d get back to me.
Today I received an email from one of my creditors to say aperture had terminated my plan. I wasn’t aware it was going to be terminated, I thought we’d just look at a new payment plan - I therefore rang aperture to find out what’s going on as no one has explained anything to me. They said just to hang fire and we’d work out a new payment plan when I get benefits/or new employment. However I’ve tried to pay my rent this afternoon and I’m unable to use my account. I rang Lloyd’s to ask why and they’ve said there is an insolvency note on my account and I’m to go into the branch tomorrow.
I’m beside myself, the money I have in my account is to pay my bills until I find new employment. I don’t understand why Lloyd’s have frozen my account as I don’t owe Lloyd’s any money (I do owe Halifax, but believe Lloyd’s and Halifax operate under separate banking licences) Also if Aperture terminated my plan - why is bank account frozen? And can it/will it be unfrozen?


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Post by Mrs_Brown » Fri Apr 05, 2019 8:21 pm
Lloyds are terrible for freezing bank accounts, there has been several posts on here about them. My own experience with it was that they did unfreeze an account (not one I was using but I was still named on it, despite having taken steps to be removed) it happened on a Friday, but they couldn't unfreeze it til the Monday as they needed to speak to my IP, whose office closed at 5pm Friday. Hope you get it resolved.


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Post by Mollie1979 » Fri Apr 05, 2019 8:37 pm
Many thanks Mrs_Brown. Really appreciate your knowledge. Hoping my account will be unfrozen.


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Post by kallis3 » Fri Apr 05, 2019 9:10 pm
Open a new account - co-op are good.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.


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Post by Foggy » Sat Apr 06, 2019 8:56 am
Every now and again (and getting more frequent) the banks will freeze an IVA ers account under bankruptcy regulations, either because they are lazy and haven't checked or they do not know what they are doing. Once they have determined that it is an IVA and not BR they should release the funds.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014

Lisa Thomas

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Post by Lisa Thomas » Mon Apr 08, 2019 8:55 am
You will need Lloyds to unfreeze the account.

In the meantime whatever option you choose to sort out your debts it's probably best to open a basic bank account with another bank.

Here is my quick video guide on the subject:
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: ... Z5k9ZcC2MA 01752 786800


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Post by cimacert » Thu Apr 18, 2019 8:41 am
Hi where you paying for your IVA through your Lloyds account prior to it getting frozen.
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