I asked IP where is the PPI money going and they didn't want to comment

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gary733
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by gary733 » Sat Jan 27, 2018 2:18 pm
Hi I have completed my IVA 4mths ago and have my certificate, After I completed l did a PPI and received payment. l then contacted my IVA and they said the money was theirs. I said that we had completed and all creditors had been paid, but they still said the money is theirs. So I said where is the money going and they didn't want to comment
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kallis3
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by kallis3 » Sat Jan 27, 2018 2:35 pm
Hi,

It will go to your creditors unless you paid your total debts in full plus fees.
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Foggy
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by Foggy » Sat Jan 27, 2018 2:43 pm
It will go to your creditors and your IP HAS to be able to account for it. I would put a request in writing, addressed direct to your IP (keep copies), asking for an account of the recent dividend payments, fees and disbursements relating to the PPI refunds. If no joy you could escalate the matter to their regulatory body.
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