I have been told to raise a complaint about Richard Savage. Can a creditor set off debt post IVA and keep my money?
If anyone can help or advise I would be grateful.
Offsetting is awkward ... if they were demanding payment from you I would say "take me to court" --- which they won't do because you will wave the IVA at them and the judge would give them a flea in their ear and, if the did anyway, we would get a definitive ruling. But, when they already have the cash in hand ...........
Finally -- the biggie ... you say this is not PPI or due to the IVA ... why not? What is it ? If of a similar nature it is still treated in the same way as PPI, so you might not get it anyway and all the angst will be for nothing.
Thank you for your post. It makes sense to complain against the creditor first and ask them why they are claiming the monies into a closed IVA.
Richard Savage was our former IVA supervisor with Debt Free Direct. In truth our whole IVA was a mess, all the terms and conditions we agreed to went out of the window. Debt Free Direct changed tacked every which way to make the IVA fit which in turn affected my health, job and marriage. I am now too ill to work more than a couple of hours a day and my marriage broke down.
I think maybe there are 2 separate issues here, the first to carry out a full investigation into the handling of our IVA and the second is the issue of the creditor keeping the money. I would have no objection to the money been kept under the terms of the IVA if it was for PPI and distributed between the creditors but I cannot agree to this creditor keeping all the money for themselves. The money is for overpaid interest in the 1990's. Our IVA was the old type of IVA before the variation to close IVA's but still claim PPI. We did not agree to this variation but still seem to be bound by it which I don't understand. The paperwork I have only says about PPI being claimed but it all seems to incorporate anything and everything.
I feel that no matter what we did or how much we paid including remortgaging to do a Full and Final I will never be free of the IVA
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