I started my IVA in March 04 and I settled it

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by Norma.no » Mon Jan 25, 2010 6:09 pm
I started my IVA in March 04 and I settled it in Sept. 09. I noticed from my credit report that Max Recovery has not updated that status. I recently contacted them, and they advised me to send them a copy of my credit report and they would notify the credit agencies to update the information. I would like to know if this is a reasonable request as I would have thought they would already have my details on their files?


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by kallis3 » Mon Jan 25, 2010 6:20 pm
Hi Norma and welcome to the forum.

You usually find that some companies don't update your details and you have to ask them to do it.

Just send them a copy of your report and they should update it for you.


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by MP1965 » Mon Jan 25, 2010 6:58 pm
I had to send them a copy of my Completion Certificate together with the highlighted part of my CRF that showed their incorrect entry.

Once that was sent they quite happily marked it correctly & confirmed this in writing to me.
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