In an iva one of my creditors taken a Payment?

[Lauren1995]

So I’ve had Barclay take £22 from my bank how can they do that? How did they get my bank details? What do I do about it?

[Foggy]

Speak to your IP and ask him to sort it out.

When you switched accounts did you use a switching service, or set everything up manually ?

[Lauren1995]

I’ve spoken to credit fix and they’ve asked me ring the creditor and ask for a refund and I set up my bank account online so I’m not really sure. This has really upset me. Having to ring them and sort this out.

[Foggy]

To be fair, it might be faster for you to ring Barclays yourself, but it is the supervisors job to make sure the IVA runs as it should and for which they are getting paid.

[Lauren1995]

I’ve been on hold for ages now... to Barclays. Hope they hurry up 25 mins I’m sure they close at 6pm :/