In an iva one of my creditors taken a Payment?

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Lauren1995

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Post by Lauren1995 » Wed May 27, 2020 3:40 pm
So I’ve had Barclay take £22 from my bank how can they do that? How did they get my bank details? What do I do about it?

Foggy

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Post by Foggy » Wed May 27, 2020 3:59 pm
Speak to your IP and ask him to sort it out.

When you switched accounts did you use a switching service, or set everything up manually ?
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
http://foggy.blogs.iva.co.uk

Lauren1995

Posts: 84
Joined: Sun Jul 07, 2019 7:42 pm

Post by Lauren1995 » Wed May 27, 2020 4:01 pm
I’ve spoken to credit fix and they’ve asked me ring the creditor and ask for a refund and I set up my bank account online so I’m not really sure. This has really upset me. Having to ring them and sort this out.

Foggy

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Post by Foggy » Wed May 27, 2020 4:18 pm
To be fair, it might be faster for you to ring Barclays yourself, but it is the supervisors job to make sure the IVA runs as it should and for which they are getting paid.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
http://foggy.blogs.iva.co.uk

Lauren1995

Posts: 84
Joined: Sun Jul 07, 2019 7:42 pm

Post by Lauren1995 » Wed May 27, 2020 4:41 pm
I’ve been on hold for ages now... to Barclays. Hope they hurry up 25 mins I’m sure they close at 6pm :/
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