In IVA since 5 months, payment taken only for 2 months! what do i do?

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greg336
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by greg336 » Mon Mar 26, 2018 4:43 pm
Hi,

I’ve been within my IVA for around 5 months, however the IVA company I’m with haven’t taken payment for the past 2 months? They haven’t contacted me about it? What do I do?
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MerlinL14
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by MerlinL14 » Mon Mar 26, 2018 5:17 pm
Is your IVA company one who has been taken over and the DD has not been transferred over?
I take it you still have the deficient payments? You can contact your IVA company and pay these over the phone, I think 3 missed payments is when an IP would consider termination, so I would be on the phone first thing in the morning. Not communicating with them will not cure the issue and as normal the running around sorting it will lie with you.
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Foggy
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by Foggy » Mon Mar 26, 2018 5:20 pm
Agree with Merlin. Get on to your IP asap !
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luluj
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by luluj » Tue Mar 27, 2018 2:29 am
Absolutely agree - yiu need to make contact to establish why, make the three missed payments and ensure the standing order / direct debit is set up correctly.
It is your responsibility to make sure payments are made on time and even though the company appear to be at fault here it is best you sort it now rather than just leave it.
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