IP

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IP

Stephie
Posts: 5
by Stephie » Sun Jan 27, 2019 8:13 pm
Hi Foggy
Guess my IP is Aperture who took over from Cleardept who I must say were brilliant .
I have had almost no contact with them except a review paper last year.
I recently stumbled across their porthole earlier this month and managed to sign up to get access of some form.
I’ve tried phoning them but no answers. Send emails no replies.
I’ve even sorted out my own extra monthly payments after getting a formula. My original paperwork said the last 6 payments should be £115 per month so I have increased my payments to comply.
I have one more payment at the end of February.
I desperately need to get them to address any outstanding issues and if none sort the Completion Certificate as I need to reduce my working hours for my own health reasons.
Advice please. Thank you.
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Foggy
Forum Expert
Posts: 27974
Contact
by Foggy » Sun Jan 27, 2019 9:02 pm
Hi Stephie -- I have taken the liberty of doing a little digging ---- I would suggest an email direct to your named IP at Aperture : sabrina.mcgurk "at" aperture.uk.com. Her full name is Carol Sabrina McGurk
Stephie
Posts: 5
by Stephie » Sun Jan 27, 2019 9:42 pm
Very much obliged for the information and will follow up tonight. Thank you.
Stephie
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