Is it normal to have to provide bank details ? My IVA has moved to Creditfix.

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by jeff471 » Mon Apr 10, 2017 3:28 pm

My IVA has moved to creditfix. They are now asking me to provide my bank login details so they can do a annual review.
Is this a normal process? I haven't had much help with this question from my bank or the contacts.

Thank you,

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Forum Expert
Posts: 24444
by Foggy » Mon Apr 10, 2017 3:45 pm
This is a new system that CF seem to be introducing. They have no right to your login details and, personally, I would not supply them.
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Lisa Thomas
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by Lisa Thomas » Tue Apr 11, 2017 8:09 am
I don't think so and it might not be safe to do so. Instead offer to send them copies of the last 12 months statements so they can carry out their review.
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