Hi Andy, I'll let you know as i do. Apologies to all, but I'm new to posting here and haven't really given you enough info. I am a sole trader as mentioned previous, I'm in the fire and security business (industrial & commercial). This is where my problems start, as I have to purchase equipment up front (not allowed credit facilities-I assume)?. As you may be aware, this equipment doesn't come cheap, some of my customers are good to me and pay within two weeks of completed works. Others are 45-60 days, i don't really want to take these customers on as they cause me a lot of stress and worry over payments, but needs must and I have a family to support. I genuinely can never seem to get in front, i very rarely have any spare funds available to pay for goods. The only way i can raise funds is to be completely honest with my mortgage supplier (Northern Rock), and i can only say that they are extremely understanding and helpful, not a cross word to say about them. But, at the end of it all I end up exactly where i started due to having to pay two months mortgage. But without this help my family and I would now be homeless and Bankrupt.
I'm with DFD formerly Clearstart, and i can't say the same for them, if you like call centres and speaking to young people, who to be fair are unconcerned about the consequences due to changes in circumstance, they're for you. I have been through grievance procedures during my wife's pregnancy and subsequent maternity leave (which was barely 4 months). I applied for reduced payments and agreed verbally (my biggest mistake). They never put anything in writing to me, not until i threatened to go to the media.I rang, wrote letters you name it, i did it. We obviously had reduced income, so i was just following they're procedure of informing them with detailed financial information. Quite honestly, they're rubbish and rue the day that they took over Clearstart, as i never had any trouble with them. Got involved with they're insolvency director, and got fobbed off, quite simply because it's unregulated, i was Bullied and threatened with non compliance and failure if i didn't extend the term. The outcome, an extra year on my IVA, I'm still seething over it. I can't give up now though as my wife and i have been in this since Sept 2006, my wife and my lovely kids are the only people in my life that keep me going, if it wasn't for them I'd have given up by now. Anyway, enough ramblings from me, thanks again to all will advise of outcome. Regards Jack