IVA agreement cancelled but they still took a payment out of my bank account

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lorraine269
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by lorraine269 » Wed Apr 18, 2018 6:19 pm
I set up an Iva but didn't complete application in time, they cancelled the agreement, but they have took a payment out my bank account, can I claim this back?
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Foggy
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by Foggy » Wed Apr 18, 2018 6:23 pm
I do not understand where the IVA stands .... was there a creditors meeting ? What do you mean by not completing the application on time ?
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kallis3
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by kallis3 » Wed Apr 18, 2018 6:26 pm
If you didn't go through with it no payment should have been taken out
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J5453
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by J5453 » Wed Apr 18, 2018 7:05 pm
Did you set up a direct debit or standing order with a view to going ahead and then cancelled the Iva? If it’s a standing order, they won’t be able to cancel that from their end and it would have to be you to stop a payment. My payments were standing order and was told after my last payment to make sure I cancelled it which I did.
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