Just a quick question please. I received an email from aperture on the 23rd January, congratulating me on the closure of my iva. The email stated that I would have my completion certificate in approx 10 working day. I have yet to receive it.
Yesterday I received an email asking me to complete an income and expenditure form as this would have to be checked.
i had the welcome to closure email on the 5th december 2018asking me to do the income and expenditure report and a final wage review which i completed online via their client portal that evening. yesterday i had in the post the copy of the annual report asking me to do another income and expenditure report!!, needless to say they got fired back an irate email stating i'd already done it back in december and where was my completion certificate as my Iva ended in september and after 6yrs i wanted to move forward.