IVA coming to an end with Freeman Jones but I can't get hold of them

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rebecca840

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Post by rebecca840 » Thu Jan 03, 2019 2:12 pm
I am supposed to be coming to the end of my IVA in March this year with Freeman Jones and I am not having any luck with regard to them replying to phone calls and emails. I would like to receive some information from them as soon as possible as I'm confused as to what happens next.

kallis3

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Post by kallis3 » Thu Jan 03, 2019 2:15 pm
I think they are probably catching up after the break. Keep trying.
http://kallis3.blogs.iva.co.uk/
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.

Lisa Thomas

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Post by Lisa Thomas » Thu Jan 03, 2019 2:42 pm
Most firms were closed over Christmas, reopening on 2nd January.
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk

Lisa Thomas

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Post by Lisa Thomas » Thu Jan 03, 2019 2:42 pm
When did you raise the first query?
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk

Sally1966

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Post by Sally1966 » Thu Jan 03, 2019 5:20 pm
I’m the same finished in June I’d been transferred from Harrington brooks found out I needed to pay more money over which I did . So now waiting to hear . After several e mails they do reply or I find start phoning at 9.00am and they do answer. Sent the first of my E mails today to see where they are up to

kallis3

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Post by kallis3 » Thu Jan 03, 2019 5:29 pm
Freeman Jones are open again but are probably catching up.
http://kallis3.blogs.iva.co.uk/
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.

Freeman Jones

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Post by Freeman Jones » Fri Jan 04, 2019 10:08 am
Hi rebecca840,

Sorry to hear you've had problems getting through to us. Please drop me an email to ian.williams at FreemanJones.com and I will ask one of the Relationship Manager team to give you a ring and take you through the process as you get towards the end of your IVA. I am sure that you are keen to wrap it up as quickly as possible and move on!

Thank you,



Ian
A member of the team at Freeman Jones - www.freemanjones.co.uk
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