IVA with Debt Free Direct

Get expert opinion. This is the place for new questions to be posted.
10 posts Page 1 of 1
User avatar
joy
Posts: 1
by joy » Thu May 31, 2018 1:23 pm
I have just completed my 5 year Agreement to pay Debtfree direct £200.00 per month by direct debt from 30 May 2013 until 30 May 2018. where do we no stand as they have continued to collect the £200. each month and have not notified us of them going out of business..
User avatar
kallis3
Forum Expert
Posts: 73797
Contact
by kallis3 » Thu May 31, 2018 2:46 pm
Details would have been passed to Aperture - you need to speak to them.
User avatar
Lisa Thomas
Industry Expert
Posts: 7110
Contact
by Lisa Thomas » Thu May 31, 2018 3:43 pm
User avatar
luluj
Forum Expert
Posts: 10301
Contact
by luluj » Thu May 31, 2018 11:18 pm
Aperture took over DFD cases sometime ago now but sadly their communication around this transfer has been poor in fact clearly non existant.

I would contact Aperture ...you may have to have patience.... and try and establish the end point etc.
User avatar
kallis3
Forum Expert
Posts: 73797
Contact
by kallis3 » Fri Jun 01, 2018 7:24 am
Did you have an equity release clause at all?
nuttymarbles
Posts: 39
by nuttymarbles » Fri Jun 01, 2018 10:08 am
I will pre warn you, prepare to have a lot of patience with them, I have currently been waiting 9 months for a full and final offer to be draughted, the creditor meeting has happened and now they are stringing this out also, very poor company, and communication and organisation is rubbish, good luck though.
User avatar
Lisa Thomas
Industry Expert
Posts: 7110
Contact
by Lisa Thomas » Fri Jun 01, 2018 11:50 am
You sold make a formal complaint - they had 21 days to call the creditors meeting of a variation, not 9 months...!
User avatar
kallis3
Forum Expert
Posts: 73797
Contact
by kallis3 » Fri Jun 01, 2018 12:08 pm
Are you talking about your original meeting when you say it has happened?
nuttymarbles
Posts: 39
by nuttymarbles » Fri Jun 01, 2018 12:21 pm
they have taken 9 months to draught it, and the creditors meeting happened yesterday at 11am, my variation letter said 10am, and now I cant get hold of anyone and they have told me the creditors are posting their vote results in the mail, I dont even think there was a meeting, and i logged a complaint months ago, and they are just as good at dragging their heels.
User avatar
kallis3
Forum Expert
Posts: 73797
Contact
by kallis3 » Fri Jun 01, 2018 12:26 pm
It is most unusual to use snail mail - usually done via phone, email or fax.
10 posts Page 1 of 1
Return to “Ask IVA Forum and Industry experts”

Who is online

Users browsing this forum: No registered users and 19 guests