Melanie is always contactable I can confirm that and love the customer care she provides within her practice. However, you read the frustration of some other posters and I know for a fact my IVA would have failed without such a caring IP as the frustration I would have experienced would have far outweighed my problems and I'd have given up long ago.
The link above is good and hopefully can be used to its full potential for any poster requiring direct contact with their IP. x
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
a little update as promised! Thankfully DFD have agreed to allow the car payments meaning the hike of £200 hasnt happened (Phew!!!) just a small increase instead as in line with my slight increase in income!
As you can imagine a HUGE relief, i might even get some sleep tonight! The lady i was dealing with has always been really polite and helpful, its just a shame the experiance is marked with having to wait for so long for everything, i understand DFD have a large client base, however personally this means jack to me when its squeky bum time lol!
Anywhoodle tis sorted now! huge thanks to all those for your support and advise
Drew
x
IVA completion and certificate received 08/10/2012!!!
Hi Arty
I was away yesterday and only picked this up now. I do apologise for the delay and uncertainty caused. I do appreciate that it can be frustrating not been able to speak to the relevant people but I can say that if you do have any queries whatsoever and you want a quick response and it to be dealt with as soon as possible, dont hesitate to drop me a line and I will get it actioned.
Again, apologies for the annoyance this has caused you.
