Letter off collection agency....

Get expert opinion. This is the place for new questions to be posted.
6 posts Page 1 of 1
 
 

New Leaf

User avatar
Posts: 49
Joined: Sun Feb 07, 2010 8:05 pm
Location:

Post by New Leaf » Wed May 19, 2010 11:02 am
After having our Iva’s accepted last week, my wife has received a letter from Viking collections today stating that her Debenhams/Santander account has been passed on to them.

They are requesting payment of the full amount within 7 days.

There is a phone number on there for my wife to ring, but was wondering if they will require proof of our Iva acceptance, or would just telling them of the acceptance be enough to satisfy them.

When my wife rings them to explain the situation are they likely to still ask for payment, and if they do would it be correct to tell them that they should not be pursuing us for payment.

Also printing Viking Collection Agency in red letters next to the name and address on the letter, so that it is clearly visible through the envelope for everyone to see was a nice touch.
 
 

kallis3

User avatar
Forum Expert
Posts: 77170
Joined: Mon Mar 17, 2008 4:02 pm
Location: United Kingdom

Post by kallis3 » Wed May 19, 2010 11:16 am
Hi Newleaf,

Don't worry about this at all, the details have not filtered through yet.

You can try phoning them and explaining and telling them not to phone you again and give them your IP's details.

I'd tell your IP as well.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

Michael Peoples

User avatar
Industry Expert
Posts: 15189
Joined: Mon Nov 03, 2008 12:36 pm
Location:

Post by Michael Peoples » Wed May 19, 2010 11:18 am
If you have a copy of the Chairman's Report you could attach this to the letter and send it back. Alternatively, if you have access to a fax machine ring them and fax it over.
Michael Peoples | McCambridge Duffy Insolvency Practitioners
http://www.mccambridgeduffy.com
If you would like to talk to me about proposing an IVA or have any questions at all please visit www.mccambridgeduffy.com
 
 

New Leaf

User avatar
Posts: 49
Joined: Sun Feb 07, 2010 8:05 pm
Location:

Post by New Leaf » Wed May 19, 2010 11:31 am
Thanks for the quick response.

I will get my wife to ring them as it is her account, and let them know the situation.

I have not received the Chairman’s Report as of yet, but will offer to scan/email or post this to them when I have it.
 
 

wannabedj

User avatar
Posts: 327
Joined: Tue Mar 09, 2010 11:37 am
Location: United Kingdom

Post by wannabedj » Wed May 19, 2010 1:50 pm
I still recieve debt collector letters now and I've been in an IVA for almost a year. I just pop them in an envelope and send them on to my IVA people!
If Football was meant to have been played in the air then God would have put Grass in the Sky
 
 

markss

User avatar
Posts: 241
Joined: Wed Jan 30, 2008 5:14 pm
Location: United Kingdom

Post by markss » Wed May 19, 2010 10:14 pm
Viking are a in-house division of santander. Just forward it to your ip. They are nothing to worry about.
6 posts Page 1 of 1
Return to “Ask IVA Forum and Industry experts”