After having our Iva’s accepted last week, my wife has received a letter from Viking collections today stating that her Debenhams/Santander account has been passed on to them.
They are requesting payment of the full amount within 7 days.
There is a phone number on there for my wife to ring, but was wondering if they will require proof of our Iva acceptance, or would just telling them of the acceptance be enough to satisfy them.
When my wife rings them to explain the situation are they likely to still ask for payment, and if they do would it be correct to tell them that they should not be pursuing us for payment.
Also printing Viking Collection Agency in red letters next to the name and address on the letter, so that it is clearly visible through the envelope for everyone to see was a nice touch.
Don't worry about this at all, the details have not filtered through yet.
You can try phoning them and explaining and telling them not to phone you again and give them your IP's details.
I'd tell your IP as well.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
If you have a copy of the Chairman's Report you could attach this to the letter and send it back. Alternatively, if you have access to a fax machine ring them and fax it over.
I still recieve debt collector letters now and I've been in an IVA for almost a year. I just pop them in an envelope and send them on to my IVA people!
If Football was meant to have been played in the air then God would have put Grass in the Sky
