Mobile phone

[Debtbuster]

Can someone help me. My daughter has autism and is going to be travelling 3 hours s day to school and we want to buy her a phone for her birthday. I have tried to take out a contract and it won’t let me. This is even with paying for the phone. I never had this before, we were in an iva that finished over 10 years ago. I don’t want her to have pay as you go

[kallis3]

Have they told you why? Have you checked your record to make sure it is totally clear?

[Foggy]

Check your credit files with each agency and see if there is anything untoward there. Which provider has refused you ?

[Debtbuster]

I think you may have misunderstood. I am in an IVA now but when I did another IVA 12 years ago I didn’t have a problem renewing my mobile phone contracts or taking out a mobile phone contract as it was seen as a utility. How can I get phone contact for my kids that travel 35 miles in a taxi to school

[Foggy]

Ah , apologies --- difficult to keep up with everyone.

Many of us have managed to get contracts even while in the IVA ( I did with T-Mobile ). It really falls to choice of provider. Hopefully a few who managed it will tell us who they contracted with.

[Debtbuster]

This was with 02 and I was just trying to buy an iphone 7 outright and then do a contract for the airtime. We have 3 other contracts with 02 in our family that we have had for years.

[kallis3]

Have you tried Giff Gaff at all?

[kallis3]

I'm with O2 and have been for years including upgrading during my IVA. Did you do it through the company itself or via something like carphone warehouse.

[Jessie91]

I’m with EE and upgraded my contract in my Iva with no questions asked