I will ring them tonight to point out the timespan and the indifference of payment, but is there any reason why only payment might have been taken off not 2? Here are the chain of events:
06/10/17 wrote my formal settlement letter
27/10/17 received circular of meeting would be on 1/12/17
28/10/17 made my monthly payment.
28/11/17 made my monthly payment
1/12/17 Settlement approved at meeting, but was told only November payment taken off.
Congratulations of the approval though.
The mistake was theirs. I called them this evening and it should've been 2 payments. There was no apology though. I just hope I'm not on here next year amongst the others, concerned about having to chase up my completion letter . ..
By the way, are you sent a receipt or a letter of confirmation of payment, particularly for the 3rd party? I know my friend would want to see something, he's very formal like that.
Who is onlineUsers browsing this forum: No registered users and 9 guests
Ask the IVA Experts a QuestionSimply complete form and you will get an answer from our IVA Experts (multiple replies within an hour *)
* Any use of this forum is conditional on you having read and agreed to our terms and conditions.
* If you enter your phone number, Vincent Bond and Co Ltd will give you a courtesy call to ensure that your question has been answered.
* The question will be posted on our forum, we will email you the location