Good evening last payment made on Jan 18 ,2018 and still no one can say when I will receive my completion certificate phone 3 times and every time a different reason given as to why it's delayed what steps can I take .
Sadly some companies do take alot longer than others to get the completion process done... if it were me I would be making a nuisance of myself and be ringing every week for a fewcweeks tgen increase the intensity to every other day ...
I would also write a letter of complaint to them following their complaints procedure.
Sharing from experiences of dealing with debt
There is a solution for everyone .... Just need to stay positive !
As luluj says ... make a formal complaint, which you can escalate to their regulatory body if need be.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Visit my blog here : http://foggy.blogs.iva.co.uk/