No completion certificate

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diane431

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Post by diane431 » Mon Sep 10, 2018 9:30 pm
Good evening last payment made on Jan 18 ,2018 and still no one can say when I will receive my completion certificate phone 3 times and every time a different reason given as to why it's delayed what steps can I take .

luluj

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Post by luluj » Tue Sep 11, 2018 3:24 am
Sadly some companies do take alot longer than others to get the completion process done... if it were me I would be making a nuisance of myself and be ringing every week for a fewcweeks tgen increase the intensity to every other day ...
I would also write a letter of complaint to them following their complaints procedure.
Sharing from experiences of dealing with debt

There is a solution for everyone .... Just need to stay positive !

Look at my blog "All I wanted was a baby"

Foggy

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Post by Foggy » Tue Sep 11, 2018 6:53 am
As luluj says ... make a formal complaint, which you can escalate to their regulatory body if need be.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Visit my blog here : http://foggy.blogs.iva.co.uk/

Lisa Thomas

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Post by Lisa Thomas » Tue Sep 11, 2018 10:41 am
Follow their formal complaints procedure, sending a complaint via registered post, then escalate here if necessary:

https://www.gov.uk/complain-about-insol ... actitioner
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk

diane431

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Post by diane431 » Tue Sep 11, 2018 1:41 pm
Thanks so much for reply will do just that.
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