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couton

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Joined: Fri Jul 24, 2020 1:00 pm

Post by couton » Sat May 01, 2021 5:44 pm
Hi All,

My IVA with CredfitFix is almost over as far as I'm concerned as my credit report now shows no accounts in default, or with any balance on them.

I've spoken to CF a few times and they just dont seem to be organised at all, so I'm waiting for them to hopefully get their ducks in a row to realise that perhaps I have actually paid everything off! I dont have much faith in them as they asked me to forward them a copy of a letter I received from a creditor confirming the balance was settled - I'd hope CF know how much a claim is for, and how much they've paid surely?!

That leads me on the my last annual report which lists Barclaycard as having a Claimed/Admitted Amount of £2,188.14 but the Dividends paid is £3,188.83

If CF have overpaid a creditor, which they appear to have, would I (presumably I do) have a right to ask for this money back? But would this be something I would need to take up with CF, or Barclaycard directly?

Many thanks,
Paul

Foggy

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Joined: Fri Dec 17, 2010 11:14 am
Location: United Kingdom

Post by Foggy » Sat May 01, 2021 6:14 pm
Often, in an IVA, the account balances shown on credit reports bear little resemblance to real life balances as creditors deal with defaulted accounts in different ways,

You should have a reasonable idea yourself of what you owed when going into the IVA and will also know how much you have paid in. The IVA will conclude when you either reach the agreed term or hit the total of full original debt, plus fees and, often, statutory interest. Anything paid over that amount should be returned to you.

Unfortunately, one of the things CreditFix stink at is communication, so sorting things like this will often involve an uphill struggle. Another is doing things they way they should be done and / or have been done for years, which makes them hard to predict.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
http://foggy.blogs.iva.co.uk

couton

Posts: 6
Joined: Fri Jul 24, 2020 1:00 pm

Post by couton » Mon May 03, 2021 5:15 am
Thank you Foggy :)

You are certainly right that CF do suck with communication, they seem to ignore emails other than those where they are asking for money!

My annual report is due in 2 months, but as I'm paying £970 a month I'd rather not continue to pay that for me to struggle to get it back. I've penned a lovely letter to them asking them some questions so hopefully they cant get away from not answering them now.

Many thanks,
Paul

couton

Posts: 6
Joined: Fri Jul 24, 2020 1:00 pm

Post by couton » Sun Jun 06, 2021 7:44 pm
Hi All,

Good news! I've had an email confirming that CreditFix do owe me some money back as they have "cash in hand". However, how long that will take I dont know and they still havent answered questions I've asked them.

They have overpaid Barclaycard by £1000.69 which I'm guessing isnt normal - I also dont see CreditFix pushing for me getting this back as they dont seem to be very good at dealing with me directlly. I think I'll contact Barclaycard direct, but there is light at the end of the tunnel!

Many thanks,
Paul
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