If the regulators uphold your complaint they will issue a reprimand and maybe a fine to the IP ... they will not intercede in the case or alter anything the IP has done.
You are entitled to see the firms accounts of your case, so, hopefully, these will be forthcoming.
The only ray of hope I can offer is that, as the error is theirs in incorrectly reporting the position to you, they could give you the chance to pay this amount over a couple of months. However, my guess is that they will hang on to the completion certificate until this has been done.
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