Payplan annual review

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Coline81

Posts: 46
Joined: Tue Oct 24, 2017 12:51 pm

Post by Coline81 » Tue Oct 08, 2019 4:34 pm
Hey....2 years completed of my IVA can't believe there are still 4 more to go but just got to stick at it and try and see the light at the end of the tunnel. Just submitted my annual review to Payplan via the app and it asked me to book an appointment for someone to call me. Firstly I couldn't even get a free appt until the beginning of November! And secondly I don't think I recall having a call last year....is this something new? Not really bothered just seems a bit pointless it's going to happen after my revised payments have been put in place! They must be very busy if there are no appts for a month!

Foggy

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Forum Expert
Posts: 29626
Joined: Fri Dec 17, 2010 11:14 am
Location: United Kingdom

Post by Foggy » Tue Oct 08, 2019 5:26 pm
Not so much busy as under staffed -- they have recently undergone a 're-organisation' which, I believe, saw many staff let go.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
http://foggy.blogs.iva.co.uk
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