Payplan completion certificate

Get expert opinion. This is the place for new questions to be posted.
8 posts Page 1 of 1
User avatar
rachel853
Posts: 2
by rachel853 » Thu Apr 12, 2018 10:53 am
Hi, need to know what a Payplan IvA completion certificate looks like as I think I've been sent a fake one from another company.
User avatar
Foggy
Forum Expert
Posts: 25579
Contact
by Foggy » Thu Apr 12, 2018 10:59 am
"Certificate" is a misnomer -- it is just a paragraph on a sheet of paper stating that you have fulfilled your responsibilities and the IP has no further interest. I should be accompnied by the final report as well ( that might arrive under separate cover.
User avatar
Lisa Thomas
Industry Expert
Posts: 6520
Contact
by Lisa Thomas » Thu Apr 12, 2018 11:10 am
That sounds really odd - what benefit would a third party have in sending you a fake completion certificate?

It's just a letter from your IP confirming that your IVA has completed.
User avatar
Foggy
Forum Expert
Posts: 25579
Contact
by Foggy » Thu Apr 12, 2018 11:36 am
Lisa Thomas wrote:
That sounds really odd - what benefit would a third party have in sending you a fake completion certificate?

It's just a letter from your IP confirming that your IVA has completed.


Some firms use a third party mail processing centre --- could be from Payplan but via a processing centre .... what exactly have you been sent, Rachel ?
User avatar
rachel853
Posts: 2
by rachel853 » Thu Apr 12, 2018 12:17 pm
Ah okay, it was just a paragraph- that's why I thought it was fake. Thanks for the responses
User avatar
J5453
Posts: 54
by J5453 » Thu Apr 12, 2018 2:52 pm
rachel853 wrote:
Ah okay, it was just a paragraph- that's why I thought it was fake. Thanks for the responses


Hi there,

Out of interest how long did it take to get your letter through after last payment? Waiting for my letter of completion to arrive from Payplan. They quoted me 3 weeks....haha that’s already been and gone.
User avatar
SteveUK
Posts: 45
by SteveUK » Fri Apr 13, 2018 1:30 am
J5453 wrote:
rachel853 wrote:
Ah okay, it was just a paragraph- that's why I thought it was fake. Thanks for the responses


Hi there,

Out of interest how long did it take to get your letter through after last payment? Waiting for my letter of completion to arrive from Payplan. They quoted me 3 weeks....haha that’s already been and gone.


We made the last payment on my wife's IVA last September. The completion paperwork arrived last week. There were no complications.

Steve
User avatar
Paul.61
Posts: 18
by Paul.61 » Fri Apr 13, 2018 8:05 pm
I made my final payment at the beginning of Nov 2017 and got the completion cert in the first week of Feb 2018, 3 months to the day.

However, I hounded Payplan for it as it took them forever (and longer) to do anything I asked for.
8 posts Page 1 of 1
Return to “Ask IVA Forum and Industry experts”

Who is online

Users browsing this forum: No registered users and 7 guests