Payplan completion certificate

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rachel853
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by rachel853 » Thu Apr 12, 2018 10:53 am
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Hi, need to know what a Payplan IvA completion certificate looks like as I think I've been sent a fake one from another company.
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Foggy
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by Foggy » Thu Apr 12, 2018 10:59 am
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"Certificate" is a misnomer -- it is just a paragraph on a sheet of paper stating that you have fulfilled your responsibilities and the IP has no further interest. I should be accompnied by the final report as well ( that might arrive under separate cover.
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Lisa Thomas
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by Lisa Thomas » Thu Apr 12, 2018 11:10 am
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That sounds really odd - what benefit would a third party have in sending you a fake completion certificate?

It's just a letter from your IP confirming that your IVA has completed.
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Foggy
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by Foggy » Thu Apr 12, 2018 11:36 am
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Lisa Thomas wrote:
That sounds really odd - what benefit would a third party have in sending you a fake completion certificate?

It's just a letter from your IP confirming that your IVA has completed.


Some firms use a third party mail processing centre --- could be from Payplan but via a processing centre .... what exactly have you been sent, Rachel ?
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rachel853
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by rachel853 » Thu Apr 12, 2018 12:17 pm
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Ah okay, it was just a paragraph- that's why I thought it was fake. Thanks for the responses
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J5453
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by J5453 » Thu Apr 12, 2018 2:52 pm
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rachel853 wrote:
Ah okay, it was just a paragraph- that's why I thought it was fake. Thanks for the responses


Hi there,

Out of interest how long did it take to get your letter through after last payment? Waiting for my letter of completion to arrive from Payplan. They quoted me 3 weeks....haha that’s already been and gone.
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SteveUK
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by SteveUK » Fri Apr 13, 2018 1:30 am
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J5453 wrote:
rachel853 wrote:
Ah okay, it was just a paragraph- that's why I thought it was fake. Thanks for the responses


Hi there,

Out of interest how long did it take to get your letter through after last payment? Waiting for my letter of completion to arrive from Payplan. They quoted me 3 weeks....haha that’s already been and gone.


We made the last payment on my wife's IVA last September. The completion paperwork arrived last week. There were no complications.

Steve
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Paul.61
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by Paul.61 » Fri Apr 13, 2018 8:05 pm
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I made my final payment at the beginning of Nov 2017 and got the completion cert in the first week of Feb 2018, 3 months to the day.

However, I hounded Payplan for it as it took them forever (and longer) to do anything I asked for.
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