I need some advice. I went into insolvency years ago which I believe completed in 2007. I am sure I received Completion Certificate or a letter of no interest but I cannot locate the paperwork. I claimed some PPI against RBS and when I checked on the status was told that because they were one of the debtors that the monies I was to receive has to back into their debt management to pay off my debts to them. Can they do this
Strictly speaking, no they shouldn't keep the funds, but the monies belong to the IVA anyway (even though it was completed) so no point in you pursuing this.
RBS are renowned for doing anything they can to keep the money and often use this trick. If you did get a letter of no interest, and can evidence this, the money is yours and I would take this up with the financial ombudsman.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014