Problems with RBS

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vee975

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Post by vee975 » Thu Nov 01, 2018 2:01 pm
Hi
I'm having a battle with RBS. I had 2 accounts with them in the past. 1 personal loan and 1 current account. I have given them all information : current and previous addresses my date of birth the last 4 digits of both the accounts when they both were opened. They keep sending the same forms for information so in the end I rang them today and they said they need more information I ask such as they just said more. With the details they have my name as come up but nothing else. I still get letters from them although I'm not with them. I just don't know what else to do ????

kallis3

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Post by kallis3 » Thu Nov 01, 2018 2:05 pm
Are you in an IVA?
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk

Foggy

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Post by Foggy » Thu Nov 01, 2018 2:19 pm
Is this in respect of a PPI claim you are trying to make ? Are you in an IVA, or have been ? If so, it is unlikely that you will see any refund as RBS will offset it against the debt, or will pay it to your IP. You could try taking this up with the Financial Ombudsman, who would not be interested in the IVA aspect, but has jurisdiction over PPI matters.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
http://foggy.blogs.iva.co.uk

Lisa Thomas

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Post by Lisa Thomas » Thu Nov 01, 2018 3:54 pm
Can you explain what you are trying to achieve with the Bank?

What is it you want us to advise you on?
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk

vee975

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Post by vee975 » Thu Nov 01, 2018 4:04 pm
No im not in an iva. I've had no problem with other companies when it comes to PPI, just rbs they just keep asking for more information. I've given them everything they need but apparently it's not enough ???

Foggy

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Post by Foggy » Thu Nov 01, 2018 4:14 pm
vee975 wrote:
No im not in an iva. I've had no problem with other companies when it comes to PPI, just rbs they just keep asking for more information. I've given them everything they need but apparently it's not enough ???
You need to address this with the ombudsman. RBS are notorious for avoiding their responsibilities regarding PPI refunds.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
http://foggy.blogs.iva.co.uk

vee975

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Post by vee975 » Thu Nov 01, 2018 4:21 pm
Foggy wrote:
vee975 wrote:
No im not in an iva. I've had no problem with other companies when it comes to PPI, just rbs they just keep asking for more information. I've given them everything they need but apparently it's not enough ???
You need to address this with the ombudsman. RBS are notorious for avoiding their responsibilities regarding PPI refunds.
Thank you for that thought I was going mad. Yes I have contacted ombudsman so hopefully with them I will get some positive news. Thank you
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