Reclaiming PPI

Get expert opinion. This is the place for new questions to be posted.
3 posts Page 1 of 1

helyn

User avatar
Posts: 1
Joined: Thu Jun 06, 2019 8:58 pm

Post by helyn » Thu Jun 06, 2019 8:58 pm
Hi my partner and I was in an IVA and it failed after 3 years, but we still had a completion certificate, odd I know but turns out the company was dodgy! That was back in 2011, im now in the process of reclaimng PPi, but the bank is refusing to issue the money and offset the payment to one of its accounts, can they do this? Debating on pursuing to the Financial Ombusman, any advise is great.

Foggy

User avatar
Forum Expert
Posts: 28715
Joined: Fri Dec 17, 2010 11:14 am
Location: United Kingdom

Post by Foggy » Fri Jun 07, 2019 6:53 am
They are not supposed to offset the money against an old debt in a successfully completed IVA .... not sure whether yours was. Anyway, they are supposed to send the refund to your former IP as the money belongs to all of your former creditors, as recently confirmed in the courts, even on completed IVAs.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
http://foggy.blogs.iva.co.uk

kallis3

User avatar
Forum Expert
Posts: 74419
Joined: Mon Mar 17, 2008 4:02 pm
Location: United Kingdom

Post by kallis3 » Fri Jun 07, 2019 7:59 am
Was it completion or a termination letter? Who was the company?
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
3 posts Page 1 of 1
Return to “Ask IVA Forum and Industry experts”