Recurring card payments

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ray238

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Post by ray238 » Thu Mar 04, 2021 11:32 am
Hi my IVA was moved to Ebenegate last Novemenber. I have been making payments by direct debit since the IVA started 3 years ago. Ebenegate are now demanding that I change the way I pay them to a Recurring Card Payments (RCP). I am not happy at doing this because I feel that they will be able to change my payment amount when ever they want. I am right in thinking this and do I have to change my payment method to Recurring Card Payments?

kallis3

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Post by kallis3 » Thu Mar 04, 2021 12:10 pm
No, if your IVA states you pay by DD they cannot make you change and I would never allow recurring payments - too many problems can occur.

Stick to your guns and refuse.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk

ray428

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Post by ray428 » Thu Mar 04, 2021 1:03 pm
Thanks kallis3. Ebenegate just seem to be bullies. They tried to increase my payments and could not provide evidence why the increase when my income had reduced. I put a formal complaint in about that and heard nothing since and my payments have remained the same thankfully. Look s like I will have to submit another formal complaint. Stress I do not need in the current climate.

kallis3

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Post by kallis3 » Thu Mar 04, 2021 4:45 pm
Ask them for a new I&E if you are not satisfied with their figures but you do not have to alter your payment arrangements.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
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