Refund due

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joe625

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Joined: Sat Jul 10, 2021 3:39 pm

Post by joe625 » Sat Jul 10, 2021 3:39 pm
Hi, I'm in a iva and am due a refund for a flight which has been cancelled twice due to covid19. As the original credit card is closed as part of my iva, what happens to the refund.

MrMole

Posts: 51
Joined: Thu Aug 06, 2020 11:16 am

Post by MrMole » Sat Jul 10, 2021 3:59 pm
Hello. The refund should still go to the credit card and they won't(or shouldn't) release the funds without your supervisor telling them where to send it.

You should ask your supervisor if you can keep the money, there's quite a bit of variation in how this is being treated at the moment.
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