Refund

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Refund
 

london_lady

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Post by london_lady » Thu Sep 19, 2019 7:26 pm
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Today I received a letter from Aperture saying there is a surplus balance in my voluntary arrangement account.
I finished my IVA in 2014, then all the PPI started which I think is all finished now.
In this letter they want my bank details to do a bank transfer but I thought they would already have them.
I was wondering if anyone else has had one of these letters and is it genuine. Thank you in advance for any help.
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Foggy

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Post by Foggy » Thu Sep 19, 2019 7:38 pm
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I would contact Aperture directly, using the details on their website, rather than anything in the letter , and ask.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
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kallis3

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Post by kallis3 » Thu Sep 19, 2019 7:46 pm
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I agree.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
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Marty171

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Post by Marty171 » Thu Sep 19, 2019 10:36 pm
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could be to make sure they have the correct account details, as im on my 4th different bank account within the last 2 years.

but yeah always safer to give them a call
IVA Started 07/07/2017
F & F Accepted 06/09/2019
Completion Certificate 16/12/2019
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luluj

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Post by luluj » Fri Sep 20, 2019 4:50 am
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I would certainly contact them by phone and establish the legitimacy of the letter.

It might be they are checking as circumstances could have changed since your iva concluded, but best to be sure.
Sharing from experiences of dealing with debt

There is a solution for everyone .... Just need to stay positive !

Look at my blog "All I wanted was a baby"
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Radish

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Post by Radish » Sun Sep 22, 2019 12:35 pm
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If they do offer a refund, there is the type of questions that a legitimate company wouldn't ask, a scam would need a bit more than the account number and expiry date. Genuinely hope its good news, mush admit its rare to hear of an IVA company giving anything back, maybe it does happen? not sure.
IVA complete March 2014 after 6 years.
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london_lady

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Post by london_lady » Mon Sep 23, 2019 6:53 pm
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Thanks for all the replies.
I phoned the company today, and the letter is genuine.
I am now awaiting correspondence regarding my refund. :D
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