Search found 82 matches

Search found 82 matches Page 1 of 6
by Freeman Jones
Tue Oct 16, 2018 1:47 pm
Forum: Ask IVA Forum and Industry experts
Topic: No contact from IVA company
Replies: 32
Views: 1350
Thanks Cobby1994 (and thanks Foggy).

First of all I apologise that we seem to have dropped the ball here. Please do email me via ian.williams at freemanjones.com and I will investigate for you.

I look forward to hearing from you,

Thanks,


Ian
by Freeman Jones
Tue Oct 16, 2018 1:34 pm
Forum: Ask IVA Forum and Industry experts
Topic: Freeman Jones Awful Service
Replies: 2
Views: 1017
Thanks Foggy! I am sorry that this has been your experience Oliver7964. As Foggy says, drop me an email and I will do what I can to speed your certificate along (and I will raise a complaint for you too). It certainly isn't true that we are trying to delay issuing Competition Certificates or closing...
by Freeman Jones
Fri Oct 12, 2018 9:38 am
Forum: Ask IVA Forum and Industry experts
Topic: Still waiting on compleation of IVA (Freeman Jones)
Replies: 6
Views: 2434
Hi Ste Thanks for the post - I am part of the team here at Freeman Jones. Have you had your Completion Certificate yet? If not, drop me an email to ian.williams at freemanjones.com and I will try to speed it along. Your lenders should notify the credit reference agencies that your debts have been sa...
by Freeman Jones
Thu Oct 11, 2018 3:39 pm
Forum: Ask IVA Forum and Industry experts
Topic: Still not receive certificate
Replies: 4
Views: 2463
Hi Sonnyboy Thank you for the post. I am one of the team here at Freeman Jones. I am sorry for the delay in completing the closure of your IVA and sending you the Completion Certificate. We inherited a backlog from Harrington Brooks, which we are clearing as fast as we can. If you drop me an email t...
by Freeman Jones
Mon Oct 08, 2018 5:26 pm
Forum: Ask IVA Forum and Industry experts
Topic: Annual review
Replies: 2
Views: 4245
Hi Matilda282 I am one of the team here at Freeman Jones. It sounds like you are doing exactly the right thing by sending in your payslips regularly and keeping up with paying in the right % of your overtime each month. This means that you shouldn't have any additional monies building up. We don't g...
by Freeman Jones
Thu Sep 27, 2018 8:00 am
Forum: IVA completed !!
Topic: Freeman Jones delay in sending completion certificate
Replies: 10
Views: 5999
Hi binhad, I am sorry that you feel that way. Whilst that may be your perception it isn't correct, we don't differentiate between our customers regardless of whether you came to us via Harrington Brooks or not. We do try to provide a great service to every single one. I do understand, and I am sorry...
by Freeman Jones
Tue Sep 25, 2018 10:50 am
Forum: IVA completed !!
Topic: Freeman Jones delay in sending completion certificate
Replies: 10
Views: 5999
Hi Sue605, Thank you for the post. I am one of the team here at Freeman Jones. Firstly please let me say that we absolutely do realise that our customers are real people and these things matter a great deal to you. We do work hard to provide every customer with a high standard of service throughout ...
by Freeman Jones
Mon Sep 24, 2018 4:51 pm
Forum: Ask IVA Forum and Industry experts
Topic: Who to make complaint
Replies: 4
Views: 5917
Hi binhad, I am one of the team here at Freeman Jones. I am very sorry to hear that you've had problems getting a response from us. Please drop me an email with details and I will get it sorted for you, and raise a complaint on your behalf. You can get me on ian.williams at freemanjones.com. I look ...
by Freeman Jones
Tue Sep 04, 2018 4:38 pm
Forum: Ask IVA Forum and Industry experts
Topic: Extended IVA
Replies: 10
Views: 5630
Hi Chantal.01 I am part of the team here at Freeman Jones. Thanks for the post. Given all that you've had going on, it is no wonder that you've lost track of where you are with your IVA. There are lot of different factors at play here, we need to look at your equity position, but it sounds like we a...
by Freeman Jones
Wed Aug 29, 2018 10:52 am
Forum: Ask IVA Forum and Industry experts
Topic: Freeman Jones problem
Replies: 23
Views: 5495
Hi Sam342, I am part of the team here at Freeman Jones - thanks for the post. I am sorry that you haven't had your Completion Certificate yet. We inherited a backlog of completions from Harrington Brooks and we are working as quickly as we can to clear it. We absolutely do understand that when custo...
by Freeman Jones
Wed Aug 29, 2018 8:23 am
Forum: Ask IVA Forum and Industry experts
Topic: IVA review
Replies: 5
Views: 5060
My Iva was managed by harrington brooks and now freeman Jones. My review was due today but I haven't had any correspondence from them at all. I called freeman Jones in July saying I normally have the documents through by now and I was told they would arrive soon, quite abruptly by the agent. I have...
by Freeman Jones
Wed Aug 29, 2018 8:12 am
Forum: Ask IVA Forum and Industry experts
Topic: IVA review
Replies: 5
Views: 5060
Hi I was also with Harrington brooks transferred to Freeman jones my Iva concluded in June I had and e mail stating that I’d made all my payments and they would conduct the final review and start the closure period, could take up to 6 months . They then kept sending me e mails to say set up my dd t...
by Freeman Jones
Thu Aug 23, 2018 7:38 am
Forum: Ask IVA Forum and Industry experts
Topic: Full and Final settlement never had annual review
Replies: 4
Views: 4183
Hi Rick.87, Thanks for your post. I am one of the team here at Freeman Jones. We would of course be happy to chat through the options for a Full & Final settlement with you. We'd want to understand how your circumstances have changed - because we'd be asking the creditors to agree to the F&F...
by Freeman Jones
Thu Aug 16, 2018 9:12 am
Forum: Ask IVA Forum and Industry experts
Topic: IVA with Harrington Brooks
Replies: 4
Views: 4224
Hi Jabulisa, thanks for the post.

I am part of the team at Freeman Jones, we purchased Harrington Brooks' IVAs earlier this year. I can confirm that there was no payment insurance element in your IVA. Hope that helps, Ian
by Freeman Jones
Tue Aug 07, 2018 7:28 am
Forum: Ask IVA Forum and Industry experts
Topic: Accepted
Replies: 12
Views: 4486
Hi Jani,

On behalf of the team here at Freeman Jones - we are delighted for you. As with all IVAs there are bound to be ups and downs along the journey, but we are here to help you. Please do get in touch if you have any questions.


Ian
Search found 82 matches Page 1 of 6