Search found 97 matches

Search found 97 matches Page 1 of 7
by Freeman Jones
Tue Apr 09, 2019 7:57 am
Forum: Ask IVA Forum and Industry experts
Topic: Annual review with Freman Jones
Replies: 3
Views: 1228

Hi Bubbly, Foggy is quite correct, the most important thing is for your payslips / P60 or other proofs of income to be up to date. This is so we can check that you are still earning your allowed income, and to ensure that additional monies aren't building up on your IVA. Its best to deal with these ...
by Freeman Jones
Tue Apr 09, 2019 7:31 am
Forum: Ask IVA Forum and Industry experts
Topic: Anyone recently completed IVA with FJ?
Replies: 2
Views: 967

Hi Ben28 Thanks for the question. The most important thing is to stay up to date with sending us your proofs of income (usually payslips) - we can't close your IVA until we have those for the whole term. As you have a year to go, if you own a property then we will be contacting you about now to esta...
by Freeman Jones
Tue Apr 02, 2019 4:34 pm
Forum: Ask IVA Forum and Industry experts
Topic: Advice on IVA completion delays
Replies: 5
Views: 1226

Thank you Joanne63 and Sally1966 for the posts. My name is Ian and I am part of the team here at Freeman Jones. When Harrington Brooks went into administration last year and we took over their customers, we also inherited a large backlog of closures. We have been working as fast as we can to clear t...
by Freeman Jones
Mon Feb 18, 2019 10:05 am
Forum: Ask IVA Forum and Industry experts
Topic: Switched IVA companies and all has stopped
Replies: 8
Views: 6988

Hi lesley424 and Sally1966,

Thanks for your messages - I will do my best to get you answers as soon as possible. As Foggy said, the quickest way is for you to drop me an email to ian.williams at FreemanJones.com and I will investigate and respond ASAP. Thanks to Kallis3 too..

Many thanks,



Ian
by Freeman Jones
Wed Feb 06, 2019 1:02 pm
Forum: Ask IVA Forum and Industry experts
Topic: Land reg restriction
Replies: 6
Views: 5077

Thanks Foggy :D . Email from SteadyEddie received and sorted. We've contacted the Land Registry to get the restriction lifted. Ian
by Freeman Jones
Fri Feb 01, 2019 8:24 am
Forum: Ask IVA Forum and Industry experts
Topic: Freeman Jones
Replies: 3
Views: 5217

Hi Laura836, Thanks for the post - I was very to sorry to read of your experience, which certainly isn't the service that we would usually expect to deliver to our customers. It is certainly true that living on an IVA budget can be tight, but that doesn't mean that your IVA payments can't flex if yo...
by Freeman Jones
Thu Jan 24, 2019 6:24 pm
Forum: Ask IVA Forum and Industry experts
Topic: Does anyone know when I might get my cert of completion?
Replies: 7
Views: 4629

Hi Steve27uk Hi Steve - when we took on the HB IVAs we also took on a backlog of completion certificates from them. We've been working flat out to get that cleared and I am pleased to say that there is light at the end of the tunnel. If you drop me an email to ian.williams at freemanjones.com I will...
by Freeman Jones
Fri Jan 11, 2019 2:00 pm
Forum: Ask IVA Forum and Industry experts
Topic: Iva remortgage
Replies: 5
Views: 5236

Hi LG86, Thanks for the post. I am one of the team here at Freeman Jones. I apologise, it sounds like (at the very least) there has been a breakdown in communication here. Of course I can understand entirely why you want clarity over your equity position, so you know when your IVA will finally concl...
by Freeman Jones
Fri Jan 04, 2019 10:08 am
Forum: Ask IVA Forum and Industry experts
Topic: IVA coming to an end with Freeman Jones but I can't get hold of them
Replies: 6
Views: 5476

Hi rebecca840, Sorry to hear you've had problems getting through to us. Please drop me an email to ian.williams at FreemanJones.com and I will ask one of the Relationship Manager team to give you a ring and take you through the process as you get towards the end of your IVA. I am sure that you are k...
by Freeman Jones
Fri Jan 04, 2019 10:00 am
Forum: Ask IVA Forum and Industry experts
Topic: My IVA with Freeman Jones
Replies: 11
Views: 5701

Hi wilphilson and Sally 1996, Sorry to hear that you'be both had problems getting through to us. Please drop me an email to ian.williams at FreemanJones.com and I will ask a Relationship Manager to contact both of you. We did have a backlog of completions that we inherited from Harrington Brooks but...
by Freeman Jones
Wed Jan 02, 2019 8:18 am
Forum: Ask IVA Forum and Industry experts
Topic: IVA complaint
Replies: 16
Views: 6195

I have alerted them to the ongoing problem --- much will now depend on whether they are in the office twixt Christmas and New Year. Update --- holding auto response --- Out of Office until 2nd January Thanks for the heads up whilst I was away Foggy. One of my Relationship Manager colleagues tried t...
by Freeman Jones
Thu Dec 06, 2018 3:03 pm
Forum: Ask IVA Forum and Industry experts
Topic: Completed or not?
Replies: 2
Views: 8470

Hi Amanda, I am one of the team here at Freeman Jones. I am sorry that there seems to be some confusion and that this has delayed the completion of your IVA (we do usually manage to do these within six weeks). Please drop me an email to ian.williams at FreemanJones.com and I will try and get this so...
by Freeman Jones
Mon Nov 26, 2018 4:28 pm
Forum: Ask IVA Forum and Industry experts
Topic: 72 months agreed - now 84?
Replies: 9
Views: 7442

On the face of it there would seem to be no agreement to release equity, so Aperture are making things up as they go along. They might, however, claim a fallback position by saying that the standard terms apply regardless. DFD were, I believe, linked to Freeman Jones, who are still trading. Maybe h...
by Freeman Jones
Thu Nov 01, 2018 5:25 pm
Forum: a success story
Topic: In process of starting an IVA- Stressful
Replies: 14
Views: 32467

Hi Bubbly, I am part of the team here at Freeman Jones. Please do feel free to ask our team as many questions as you want. An IVA is a big commitment and its really important that you are comfortable with the step you are taking before you start it. As you say, the team will have run through the oth...
by Freeman Jones
Wed Oct 24, 2018 1:21 pm
Forum: Ask IVA Forum and Industry experts
Topic: IVA complaint
Replies: 16
Views: 6195

Hi jktapner, I am sorry if we've confused you about this. As your extension is in lieu of equity in your property we don't need you to provide proof of income any more and we won't do our regular income reviews. However (and this is where the confusion my have arisen), if you have any outstanding in...
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