Search found 86 matches

Search found 86 matches Page 1 of 6
by Freeman Jones
Thu Dec 06, 2018 3:03 pm
Forum: Ask IVA Forum and Industry experts
Topic: Completed or not?
Replies: 2
Views: 1671
Hi Amanda, I am one of the team here at Freeman Jones. I am sorry that there seems to be some confusion and that this has delayed the completion of your IVA (we do usually manage to do these within six weeks). Please drop me an email to ian.williams at FreemanJones.com and I will try and get this so...
by Freeman Jones
Mon Nov 26, 2018 4:28 pm
Forum: Ask IVA Forum and Industry experts
Topic: 72 months agreed - now 84?
Replies: 9
Views: 4375
On the face of it there would seem to be no agreement to release equity, so Aperture are making things up as they go along. They might, however, claim a fallback position by saying that the standard terms apply regardless. DFD were, I believe, linked to Freeman Jones, who are still trading. Maybe h...
by Freeman Jones
Thu Nov 01, 2018 5:25 pm
Forum: a success story
Topic: In process of starting an IVA- Stressful
Replies: 14
Views: 10086
Hi Bubbly, I am part of the team here at Freeman Jones. Please do feel free to ask our team as many questions as you want. An IVA is a big commitment and its really important that you are comfortable with the step you are taking before you start it. As you say, the team will have run through the oth...
by Freeman Jones
Wed Oct 24, 2018 1:21 pm
Forum: Ask IVA Forum and Industry experts
Topic: IVA complaint
Replies: 7
Views: 5774
Hi jktapner, I am sorry if we've confused you about this. As your extension is in lieu of equity in your property we don't need you to provide proof of income any more and we won't do our regular income reviews. However (and this is where the confusion my have arisen), if you have any outstanding in...
by Freeman Jones
Tue Oct 16, 2018 1:47 pm
Forum: Ask IVA Forum and Industry experts
Topic: No contact from IVA company
Replies: 32
Views: 6847
Thanks Cobby1994 (and thanks Foggy).

First of all I apologise that we seem to have dropped the ball here. Please do email me via ian.williams at freemanjones.com and I will investigate for you.

I look forward to hearing from you,

Thanks,


Ian
by Freeman Jones
Tue Oct 16, 2018 1:34 pm
Forum: Ask IVA Forum and Industry experts
Topic: Freeman Jones Awful Service
Replies: 2
Views: 6365
Thanks Foggy! I am sorry that this has been your experience Oliver7964. As Foggy says, drop me an email and I will do what I can to speed your certificate along (and I will raise a complaint for you too). It certainly isn't true that we are trying to delay issuing Competition Certificates or closing...
by Freeman Jones
Fri Oct 12, 2018 9:38 am
Forum: Ask IVA Forum and Industry experts
Topic: Still waiting on compleation of IVA (Freeman Jones)
Replies: 6
Views: 6268
Hi Ste Thanks for the post - I am part of the team here at Freeman Jones. Have you had your Completion Certificate yet? If not, drop me an email to ian.williams at freemanjones.com and I will try to speed it along. Your lenders should notify the credit reference agencies that your debts have been sa...
by Freeman Jones
Thu Oct 11, 2018 3:39 pm
Forum: Ask IVA Forum and Industry experts
Topic: Still not receive certificate
Replies: 4
Views: 6242
Hi Sonnyboy Thank you for the post. I am one of the team here at Freeman Jones. I am sorry for the delay in completing the closure of your IVA and sending you the Completion Certificate. We inherited a backlog from Harrington Brooks, which we are clearing as fast as we can. If you drop me an email t...
by Freeman Jones
Mon Oct 08, 2018 5:26 pm
Forum: Ask IVA Forum and Industry experts
Topic: Annual review
Replies: 2
Views: 6085
Hi Matilda282 I am one of the team here at Freeman Jones. It sounds like you are doing exactly the right thing by sending in your payslips regularly and keeping up with paying in the right % of your overtime each month. This means that you shouldn't have any additional monies building up. We don't g...
by Freeman Jones
Thu Sep 27, 2018 8:00 am
Forum: IVA completed !!
Topic: Freeman Jones delay in sending completion certificate
Replies: 10
Views: 6126
Hi binhad, I am sorry that you feel that way. Whilst that may be your perception it isn't correct, we don't differentiate between our customers regardless of whether you came to us via Harrington Brooks or not. We do try to provide a great service to every single one. I do understand, and I am sorry...
by Freeman Jones
Tue Sep 25, 2018 10:50 am
Forum: IVA completed !!
Topic: Freeman Jones delay in sending completion certificate
Replies: 10
Views: 6126
Hi Sue605, Thank you for the post. I am one of the team here at Freeman Jones. Firstly please let me say that we absolutely do realise that our customers are real people and these things matter a great deal to you. We do work hard to provide every customer with a high standard of service throughout ...
by Freeman Jones
Mon Sep 24, 2018 4:51 pm
Forum: Ask IVA Forum and Industry experts
Topic: Who to make complaint
Replies: 4
Views: 5941
Hi binhad, I am one of the team here at Freeman Jones. I am very sorry to hear that you've had problems getting a response from us. Please drop me an email with details and I will get it sorted for you, and raise a complaint on your behalf. You can get me on ian.williams at freemanjones.com. I look ...
by Freeman Jones
Tue Sep 04, 2018 4:38 pm
Forum: Ask IVA Forum and Industry experts
Topic: Extended IVA
Replies: 10
Views: 5670
Hi Chantal.01 I am part of the team here at Freeman Jones. Thanks for the post. Given all that you've had going on, it is no wonder that you've lost track of where you are with your IVA. There are lot of different factors at play here, we need to look at your equity position, but it sounds like we a...
by Freeman Jones
Wed Aug 29, 2018 10:52 am
Forum: Ask IVA Forum and Industry experts
Topic: Freeman Jones problem
Replies: 23
Views: 5841
Hi Sam342, I am part of the team here at Freeman Jones - thanks for the post. I am sorry that you haven't had your Completion Certificate yet. We inherited a backlog of completions from Harrington Brooks and we are working as quickly as we can to clear it. We absolutely do understand that when custo...
by Freeman Jones
Wed Aug 29, 2018 8:23 am
Forum: Ask IVA Forum and Industry experts
Topic: IVA review
Replies: 5
Views: 5103
My Iva was managed by harrington brooks and now freeman Jones. My review was due today but I haven't had any correspondence from them at all. I called freeman Jones in July saying I normally have the documents through by now and I was told they would arrive soon, quite abruptly by the agent. I have...
Search found 86 matches Page 1 of 6