Search found 93 matches

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Search found 93 matches Page 1 of 7
by Freeman Jones
Wed Feb 06, 2019 1:02 pm
Forum: Ask IVA Forum and Industry experts
Topic: Land reg restriction
Replies: 6
Views: 4342
Thanks Foggy :D . Email from SteadyEddie received and sorted. We've contacted the Land Registry to get the restriction lifted. Ian
by Freeman Jones
Fri Feb 01, 2019 8:24 am
Forum: Ask IVA Forum and Industry experts
Topic: Freeman Jones
Replies: 3
Views: 4971
Hi Laura836, Thanks for the post - I was very to sorry to read of your experience, which certainly isn't the service that we would usually expect to deliver to our customers. It is certainly true that living on an IVA budget can be tight, but that doesn't mean that your IVA payments can't flex if yo...
by Freeman Jones
Thu Jan 24, 2019 6:24 pm
Forum: Ask IVA Forum and Industry experts
Topic: Does anyone know when I might get my cert of completion?
Replies: 7
Views: 4551
Hi Steve27uk Hi Steve - when we took on the HB IVAs we also took on a backlog of completion certificates from them. We've been working flat out to get that cleared and I am pleased to say that there is light at the end of the tunnel. If you drop me an email to ian.williams at freemanjones.com I will...
by Freeman Jones
Fri Jan 11, 2019 2:00 pm
Forum: Ask IVA Forum and Industry experts
Topic: Iva remortgage
Replies: 5
Views: 5203
Hi LG86, Thanks for the post. I am one of the team here at Freeman Jones. I apologise, it sounds like (at the very least) there has been a breakdown in communication here. Of course I can understand entirely why you want clarity over your equity position, so you know when your IVA will finally concl...
by Freeman Jones
Fri Jan 04, 2019 10:08 am
Forum: Ask IVA Forum and Industry experts
Topic: IVA coming to an end with Freeman Jones but I can't get hold of them
Replies: 6
Views: 5424
Hi rebecca840, Sorry to hear you've had problems getting through to us. Please drop me an email to ian.williams at FreemanJones.com and I will ask one of the Relationship Manager team to give you a ring and take you through the process as you get towards the end of your IVA. I am sure that you are k...
by Freeman Jones
Fri Jan 04, 2019 10:00 am
Forum: Ask IVA Forum and Industry experts
Topic: My IVA with Freeman Jones
Replies: 11
Views: 5608
Hi wilphilson and Sally 1996, Sorry to hear that you'be both had problems getting through to us. Please drop me an email to ian.williams at FreemanJones.com and I will ask a Relationship Manager to contact both of you. We did have a backlog of completions that we inherited from Harrington Brooks but...
by Freeman Jones
Wed Jan 02, 2019 8:18 am
Forum: Ask IVA Forum and Industry experts
Topic: IVA complaint
Replies: 16
Views: 6113
I have alerted them to the ongoing problem --- much will now depend on whether they are in the office twixt Christmas and New Year. Update --- holding auto response --- Out of Office until 2nd January Thanks for the heads up whilst I was away Foggy. One of my Relationship Manager colleagues tried t...
by Freeman Jones
Thu Dec 06, 2018 3:03 pm
Forum: Ask IVA Forum and Industry experts
Topic: Completed or not?
Replies: 2
Views: 8430
Hi Amanda, I am one of the team here at Freeman Jones. I am sorry that there seems to be some confusion and that this has delayed the completion of your IVA (we do usually manage to do these within six weeks). Please drop me an email to ian.williams at FreemanJones.com and I will try and get this so...
by Freeman Jones
Mon Nov 26, 2018 4:28 pm
Forum: Ask IVA Forum and Industry experts
Topic: 72 months agreed - now 84?
Replies: 9
Views: 7397
On the face of it there would seem to be no agreement to release equity, so Aperture are making things up as they go along. They might, however, claim a fallback position by saying that the standard terms apply regardless. DFD were, I believe, linked to Freeman Jones, who are still trading. Maybe h...
by Freeman Jones
Thu Nov 01, 2018 5:25 pm
Forum: a success story
Topic: In process of starting an IVA- Stressful
Replies: 14
Views: 24970
Hi Bubbly, I am part of the team here at Freeman Jones. Please do feel free to ask our team as many questions as you want. An IVA is a big commitment and its really important that you are comfortable with the step you are taking before you start it. As you say, the team will have run through the oth...
by Freeman Jones
Wed Oct 24, 2018 1:21 pm
Forum: Ask IVA Forum and Industry experts
Topic: IVA complaint
Replies: 16
Views: 6113
Hi jktapner, I am sorry if we've confused you about this. As your extension is in lieu of equity in your property we don't need you to provide proof of income any more and we won't do our regular income reviews. However (and this is where the confusion my have arisen), if you have any outstanding in...
by Freeman Jones
Tue Oct 16, 2018 1:47 pm
Forum: Ask IVA Forum and Industry experts
Topic: No contact from IVA company
Replies: 32
Views: 6955
Thanks Cobby1994 (and thanks Foggy).

First of all I apologise that we seem to have dropped the ball here. Please do email me via ian.williams at freemanjones.com and I will investigate for you.

I look forward to hearing from you,

Thanks,


Ian
by Freeman Jones
Tue Oct 16, 2018 1:34 pm
Forum: Ask IVA Forum and Industry experts
Topic: Freeman Jones Awful Service
Replies: 2
Views: 6402
Thanks Foggy! I am sorry that this has been your experience Oliver7964. As Foggy says, drop me an email and I will do what I can to speed your certificate along (and I will raise a complaint for you too). It certainly isn't true that we are trying to delay issuing Competition Certificates or closing...
by Freeman Jones
Fri Oct 12, 2018 9:38 am
Forum: Ask IVA Forum and Industry experts
Topic: Still waiting on compleation of IVA (Freeman Jones)
Replies: 6
Views: 6331
Hi Ste Thanks for the post - I am part of the team here at Freeman Jones. Have you had your Completion Certificate yet? If not, drop me an email to ian.williams at freemanjones.com and I will try to speed it along. Your lenders should notify the credit reference agencies that your debts have been sa...
by Freeman Jones
Thu Oct 11, 2018 3:39 pm
Forum: Ask IVA Forum and Industry experts
Topic: Still not receive certificate
Replies: 4
Views: 6288
Hi Sonnyboy Thank you for the post. I am one of the team here at Freeman Jones. I am sorry for the delay in completing the closure of your IVA and sending you the Completion Certificate. We inherited a backlog from Harrington Brooks, which we are clearing as fast as we can. If you drop me an email t...
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Search found 93 matches Page 1 of 7