Stepchange - PPI

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galaxy16

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Joined: Fri Apr 26, 2019 10:29 am
Post by galaxy16 » Fri Apr 26, 2019 10:42 am
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Hi completed my IVA with Stepchange in Feb 2013.

Please can someone tell me if they will keep any PPI refunds.

The practitioner appears to have left them now working for another firm.

Does that have any impact on my IVA/PPI

Gladstone Brooks phoned me to say Debenhams have confirmed PPI was paid to them.

However they then put me through to their "MMP TEAM" who hung up on me.

Anyone had dealings with this arm of GB
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Foggy

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Posts: 33396
Joined: Fri Dec 17, 2010 11:14 am
Location: United Kingdom
Post by Foggy » Fri Apr 26, 2019 11:06 am
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From earlier posts Stepchange do not appear to have the interest in PPI as other firms, but this could have changed. Many claims companies will not proceed when they are aware of an IVA as, often, they get cut out of the loop when the refund is made direct to the IP, rather than through them to enable them to take their fee.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
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luna

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Posts: 130
Joined: Fri Apr 08, 2011 1:51 pm
Location: United Kingdom
Post by luna » Fri Apr 26, 2019 10:47 pm
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Stepchange have never bothered with PPI.
Easy to claim yourself though with the resolver tool via Martin Lewis site and pay no fees.
IVA completed with StepChange.
Last payment Sept 2016 CC Oct 2016
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