Are DFD still operating?

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Stephen.22
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by Stephen.22 » Wed Sep 13, 2017 7:18 pm
Are DFD still operating? I have been trying to call all day and all the emails i send keep getting returned saying they are undeliverable
redboxtree
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by redboxtree » Wed Sep 13, 2017 8:03 pm
They were sold to Aperture last week
https://www.credit-connect.co.uk/commer ... -aperture/
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luluj
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by luluj » Thu Sep 14, 2017 12:19 am
DFD are now managed by Aperture as of last week - you need to direct all questions to them now and they should offer you a full level of service.
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kallis3
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by kallis3 » Thu Sep 14, 2017 7:36 am
You should be contacted by Aperture to inform you of the change - no idea how long that will take.
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stevey999
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by stevey999 » Thu Sep 14, 2017 8:24 am
I have an IVA with DFD and I'm still in regular contact with them as per usual as recent as today
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kallis3
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by kallis3 » Thu Sep 14, 2017 8:34 am
I just looked at their website and it is still up and running with no mention of a takeover.
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Lisa Thomas
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by Lisa Thomas » Thu Sep 14, 2017 9:07 am
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Foggy
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by Foggy » Thu Sep 14, 2017 10:06 am
At the moment, as far as I can make out, the whole operation, including staff, are now under the Aperture umbrella. I imagine, at least for now, it will be business as usual from the clients point of view. Let us hope that Aperture has learnt from past mass aquisitions.
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Stephen.22
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by Stephen.22 » Fri Sep 15, 2017 7:26 am
Thank you for all the replies however after speaking with Aperture they have no idea of any take over and they also told me that there were no future plans of them taking over dfd/fairpoint. As for dfd and after another 2hours 45 minutes of being on hold on the phone i am still unable to contact them. This is an absolute joke. They've obviously taken their fees and cleared off. Pfft
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kallis3
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by kallis3 » Fri Sep 15, 2017 7:51 am
Perhaps the call centres have not been told yet?
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Lisa Thomas
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by Lisa Thomas » Tue Sep 19, 2017 2:08 pm
It went into Admin on 1st September 2017 and their website is supposed to disclose the Administration...

https://beta.companieshouse.gov.uk/comp ... insolvency
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Stephen.22
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by Stephen.22 » Wed Sep 20, 2017 10:37 pm
It looks like they've got away with taking 6 years of my money and left me stranded not knowing what to do or how i get my certificate of completion. To do what they have done without even informing their clients is disgraceful.
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Foggy
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by Foggy » Thu Sep 21, 2017 6:44 am
Stephen.22 wrote:
It looks like they've got away with taking 6 years of my money and left me stranded not knowing what to do or how i get my certificate of completion. To do what they have done without even informing their clients is disgraceful.



Your money and IVA will be protected and will be sorted. The new Supervisor will be in touch -- however, it might take some patience ! I am afraid such things are commonplace in the business world and secrecy is often a requirement in such dealings until the "deed is done".
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Lisa Thomas
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by Lisa Thomas » Thu Sep 21, 2017 9:01 am
They have gone into Administration.

The Administrators, or purchasers or the business, will have to write to you.

Unfortunately this will likely delay your closure I'm afraid.
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