In the process of entering into an IVA (Melaine Giles). Nat West called work on Wednesday, I was not available, receptionist asked if she could take a message, their reply. 'are you allowed to take confidential messages?' her response no, they said who they were and the message was taken. No information given
Today they called, i was in a meeting they left a message saying and I quote, this is the Nat West Collections Office, can they please call back, we are open until 9.00pm. Heaven knows what they would have said if she said she was able to take a confidential message. Are they allowed to do this, definately going to call Ange at Melanie Giles office tomorrow so not happy.
Just tell people at work that you are having a few problems with them as they say you are missing a payment and you know that you have paid it.
Might stop them from wondering what is going on.
Not sure that complaining will do any good,but they should be warned that contacting you via your employer is not on and that it could get you sacked if it continues,and where will they get there money from then???
Scumbags all of them and I dont know how they sleep at night(although for every 1 person who cannot pay you probably have 3 that just dont want to pay!!)
It's not a job I could do, that's for sure.
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