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Keiron
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by Keiron » Tue Jul 11, 2017 4:29 pm
Hi All,

Just phoned them again and asked for there supervision team,they said can I ask why I explained again the full story.Now what she is telling me is that I wont receive e-mail but a letter as been sent out by post which I will receive on Thursday 13/07 explaining everything. And the other member of staff is new to the job and made a mistake.
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Foggy
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by Foggy » Tue Jul 11, 2017 5:09 pm
harrysmummy78 wrote:
Keiron wrote:
Can you please tell me there e-mail address,thank you,harrysmummy78.


I Would be happy to give them to you Keiron however not sure if I am allowed to do this on the forum? Can anyone confirm please??


You can pass it on in "coded" form ... do not type it as a correct address but something like 'DaddyPig "at" PeppasWorld "dot" com'
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harrysmummy78
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by harrysmummy78 » Tue Jul 11, 2017 5:14 pm
Foggy wrote:
harrysmummy78 wrote:
Keiron wrote:
Can you please tell me there e-mail address,thank you,harrysmummy78.


I Would be happy to give them to you Keiron however not sure if I am allowed to do this on the forum? Can anyone confirm please??


You can pass it on in "coded" form ... do not type it as a correct address but something like 'DaddyPig "at" PeppasWorld "dot" com'


greg dot balfour at creditfix dot co dot uk
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Keiron
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by Keiron » Tue Jul 11, 2017 5:26 pm
Thank you,Harrymummys78, I am so stressed out at the moment and just dont know what is true from creditfix.Getting so many mixed messages from them.
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Keiron
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by Keiron » Tue Jul 11, 2017 5:28 pm
Sorry I meant harrysmummy78. :D
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harrysmummy78
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by harrysmummy78 » Tue Jul 11, 2017 5:39 pm
Keiron wrote:
Thank you,Harrymummys78, I am so stressed out at the moment and just dont know what is true from creditfix.Getting so many mixed messages from them.


No Problem Keiron I understand how you must be feeling right now, The Customer service team are polite enough however they do not seem to understand the stress & anxiety their clients have and seem to totally lack empathy sometimes it is sad as on the whole I have actually found Creditfix ok, drop him an email explain your concerns and ask him to email your f&f documents (he sent them to me) I am sure he will also be able to give clarity on making the making the payment ect once your f&f is accepted. Try not to worry :)
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Keiron
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by Keiron » Wed Jul 12, 2017 1:10 am
Dear All,

Just to let you know,at 16.35 yesterday e.mail from creditfix with my attached f&f documents,meeting with creditors at 15.00 on 02/08.Fingers crossed,

Thank you for your help and support.
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Foggy
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by Foggy » Wed Jul 12, 2017 7:00 am
Finally! Fingers crossed for the 2nd.
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kallis3
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by kallis3 » Wed Jul 12, 2017 8:41 am
Fingers crossed from me as well.
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Keiron
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by Keiron » Tue Aug 01, 2017 4:10 pm
Hi All,

Well its the big day tomorrow, Creditors meeting at 3pm fingers crossed all will be well.How will creditfix contact me with the outcome ? and how long after the creditors meeting would I get to know. Feeling nervous.Thank you.
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Foggy
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by Foggy » Tue Aug 01, 2017 4:19 pm
Best of luck with the meeting. They should phone you. Timing is a guess -- in theory, soon after the meeting, in practice ... well .. they have been known to even leave it until the following day --- best to give it an hour or so and ring them, if you haven't heard.
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kallis3
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by kallis3 » Tue Aug 01, 2017 4:21 pm
Good luck for tomorrow! It depends as to when you find out. If you've not heard within an hour - give them a call.
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Keiron
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by Keiron » Tue Aug 01, 2017 5:05 pm
Thank you both, will keep you posted.
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Michael Peoples
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by Michael Peoples » Wed Aug 02, 2017 7:53 am
Best of luck from me too.
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Keiron
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by Keiron » Wed Aug 02, 2017 3:13 pm
Hi All

Just phoned creditfix and asked about the outcome from the creditors meeting only to be told there is nothing on the system as yet and to phone back tomorrow. :(
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