They have to adhere to this -- however ... it would take a court case to enforce and they know you are not going to take them to court ! Your only avenue is to complain ,, first internally and then to their regulators ( which might get them a fine and a smacked wrist --- some of the fines are substantial).
Who are you with ?
Who is onlineUsers browsing this forum: No registered users and 10 guests
Ask the IVA Experts a QuestionSimply complete form and you will get an answer from our IVA Experts (multiple replies within an hour *)
* Any use of this forum is conditional on you having read and agreed to our terms and conditions.
* If you enter your phone number, Vincent Bond and Co Ltd will give you a courtesy call to ensure that your question has been answered.
* The question will be posted on our forum, we will email you the location