Cut your cards up as you will no longer be able to use them and then either dispose of them yourself or send them to your IP.
They do not know what they are talking about, and some don't even know what an IVA is ( they are outsourced agencies, on commission, with very limited account access).
Keep calm and don't let call centres calls pull you down. Good luck.. looking forward to hear your good news
Ask the IVA Experts a QuestionSimply complete form and you will get an answer from our IVA Experts (multiple replies within an hour *)
* Any use of this forum is conditional on you having read and agreed to our terms and conditions.
* If you enter your phone number, Vincent Bond and Co Ltd will give you a courtesy call to ensure that your question has been answered.
* The question will be posted on our forum, we will email you the location