It's been closed for a couple of months, I've already had a maintenance payment disappear to this account - Im assuming they just take it towards the total debt despite the monthly payments in making? Do I have anyway of getting it back?
With regards to maintenance payments I imagine you already have given the new account details - if you have kept evidence of this change of detail you could go through the complaints procedure and seek reimbursement.
Likewise the maintenance payment should be refunded and you should, at least, chase this up. Again, your IP might be able to assist.
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