Call credit to remove Iva as active

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barry169
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Joined: Tue May 23, 2017 6:19 am
by barry169 » Tue May 23, 2017 6:20 am
How can I get call credit to remove Iva as active.I have sent them a copy of my completion certificate twice by post and once electronically now to no avail. This is the only agency holding me back,please help
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Foggy
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by Foggy » Tue May 23, 2017 6:57 am
I made any corrections with Call redit via Noddle, online, and they were very helpful. You should lodge a formal complaint and refer to the ombudsman. Call Credit have a duty to amend incorrect information. Be aware, though, that they might have actioned your request, but it takes up to two months, depending on timing, to appear in these online reports they all offer. although the report lenders see is more up to date.
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Lisa Thomas
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by Lisa Thomas » Tue May 23, 2017 1:54 pm
send a written request by registered post to their data controller failing which complain to the Ombudsman.
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Ryan
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by Ryan » Tue May 23, 2017 2:16 pm
I'm not sure if they are on Facebook/Twitter but if they are contact them that way as that seems to be the quickest way to get things resolved these days.

Best of luck.
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