Personally, I would go for a small / medium firm, where you can speak to the IP if required and will be treated as an individual, rather than a grain of sand. If you own your home be clear on how they operate the equity release provisions and get an example calculation, in writing, so there will be no suprises. Also, if you are living with someone, be sure that their income is not included in your disposable income.
Hopefully a few members will come along to recommend their own firms, if they were happy with them, or put you off, if they were not.
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