I am trying to get my certificate of completion from DFD for my IVA that completed in October 2014! I am now in a position to apply for a mortgage and can’t without the certificate. Wow see that Aperture have taken over DFD but their automated voicemail messages to previous DFD IVA holders just says that they can’t acces anything in connection with DFD completed IVAs, only those still current. Help! What can I do to find my certificate that I should have had long ago?
Or have you had it but mislaid it ? We were with DFD and had ours emailed to us - if you had yours emailed have to checked back your emails - ours is in my emails still just in case having printed several copies and put in safe place at home.
There must be away to get a further copy of it - do you know the name of the IP that managed your case ? They maybe available and able to help
Thanks for your reply. I am saying I never got it. Their last contact was in October ‘14 which was confirmation from the chairman that my creditors had approved my IVA and that they could now issue a certificate of completion. Unfortunately it came at a time when I had lost my partner suddenly, followed by everything I owned in the Surrey floods of 2014. So I’ll be honest and say I didn’t have my head in the right place. It’s only now when it’s come to a time in my life where I’ve moved on to better things that I am going to apply for a mortgage and realise I never got it. They may have mailed it but to a wrong address. They didn’t email it. I’ve been able to rebuild a good credit rating, currently at a score of 999. I know the PPI claim paid out and it all went to my creditors. But that’s the last I heard.
I don’t want to be in a position where I can’t apply for a mortgage but I feel like it’s going to all go wrong again.
I will call Aperture again today and see if I can actually speak to someone. Again, thank you.
If so then it probably was issued and mislaid in the events that followed -- so the IVA is actually completed, but the paperwork lost (rather than DFD said they would issue and never actually did!).
You could, as Luluj suggested, check back through emails -- I wasn't with DFD, but, like her, my certificate was emailed to me as well as a hard copy sent by post. Also ask the Insolvency Service if they retained a copy -- they would have been sent one.
Thanks for your advice. I’ll definitely check the credit agencies.
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