My IVA should have finished in November 2018 but I thought I would have to pay an extra 12 months due to not being able to release equity. Aperture seemed to take forever and informed me in December they were passing my case to Select Partnership.
Select Partnership are fantastic and did find me a secured loan, it is for £3723 as the repayments can only be half of what you pay to the IVA and cannot run longer than your mortgage or retirement. The interest rates are high but they will contact you after a year to see how you are getting on and try and find another deal if that works for you. I am hoping to try and pay the loan off within a year and then look at trying to remortgage as currently my mortgage is behind due to the IVA.
Aperture seem to be passing everyone to Select Partnership and they will go through all your finance record to date as they have access to it.
Today i received an email from Aperture saying that I was now in the completion stage
Also, another tip, if you can't get through by phone or emails ignored, message them via their Facebook page, I did this and got a response.