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Posted: Fri Sep 05, 2008 8:00 pm
by julie888
i wrote to dhss to inform them i had a broader they stoped my income support i phoned them they said they were waiting for more information from me thow they had nt wrote to tell me this because off this i went over drawn and was charged nearly 100 pound plus virgin charged me for a late payment the following month i was charged again dew to this money coming out ive had to ask for a loan from d h s s but it was nt my fault is there any thing i can do please help thankyou

Posted: Fri Sep 05, 2008 10:02 pm
by Adam Davies
Hi
You could speak or write to your bank and ask them to refund the charges,it's simply appalling how they can charge so mucj in a short time.
The DHSS mayalso help if you speak with someone face to face
Regards