www.iva.co.uk

Hello,
I recently completed an IVA proposal application, (Sunday night) I received an email on Monday saying they will be contacting me on Tuesday but as yet have not heard anything. I know it's only Wednesday but I'm just a bit worried about everything at the moment. I don't want to upset them by appearing pushy but I did'nt know whether to wait for them to contact me or try ringing them. Also should I contact more than one company????

Thank you, any advice would be greatly appreciated.

Give them a call. I should imagine IP's are bombed out at the moment, probably just an oversight.

You may also find that they will contact you this evening. I try and call my clients late afternoon early evening when I know they will be back from work.

Thanks Flush, That thought did cross my mind aswell.

Without a shadow of a doubt, you should be talking to 2 or 3 providers anyway to make sure you get a full picture with ALL options explained.

As for appearing pushy, I would take the opposite view in as much as I would be mortified if I promised to call someone on a set date and failed to do so, I would also not be surprised if that client decided to take his or her enquiry elsewhere. This will undoubtedly be a worrying time for you so your enquiry should, in my view, be treated seriously enough for you to get a call back when promised.

Regards.

Thanks , I'll bear that in mind.

I appreciate your advice and help. It realy does help.

Paul.

Hey brickwall, I think you've contacted Melanie's team haven't you? I'm sure they will be in touch as soon as possible, you'll be in safe hands. X

Hello again,
Thanks for replying Viki, yes it was Melanie's team. I did receive an email shortly after your post yesterday saying I would be contacted today (thursday) but it's nearly 9o'clock now and have'nt heard anyting, I think it might be a bit late now to hear from them tonight. I have emailed them a little while ago, but should I carry on waiting or try to ring them myself? Could it be they don't want to take me on??

Please could you advise...

Thanks and best wishes
Paul.

Paul - Melanie's on here tonight, so hold on and I'm sure she'll look into it for you.

xx

I am sure there's a simple explanation Paul. Melanie will pick up on this and reply to you.

Hi Paul

I am sorry that there appears to be some confusion over the time my colleagues agreed that you would be contacted, and I promise that I will personally look into this tomorrow morning - and one of us will get back to you straight away.

I have been away from the office for a few days, but am now back on board, so I am sure that we will be able to speak very soon.

Hi

I am sure this is nothing personal, we have been waiting for a call from The same team which we were told would be this week.
As yet we haven't heard anything (still got tomorrow), I am going to give them a call tomorrow afternoon if I don't hear anything.

I think they are just very busy,

Try not to worry, i know that is easier said than done, we are getting letters on mass at the moment......

Stay positive....

J

Thank you for replying Melanie, I didnt want to seem pushy and I understand you are probably really busy during this time of year, I just was'nt sure how things worked and desperation is really setting in.
Also thank you to everyone else for your help....

Best wishes to all.

Paul.

Hang in there both of you - it will all come right in the end! It seems as though nothing is moving, but you will get there.

Keep posting, and you will get all the support and advice you need on your journey.

Thanks to you aswell Billy1010, I notice you have replied to a few of my posts, I realy appreciate it. How are you coping??

Hope things work out for you

All the best

Paul.