www.iva.co.uk

Has anyone else had problems with Think, I have had three card transactions duplicated because they went through as the 1/1/01 and 3/1/09 they say its Natwest as the processed them, and Newcastle BS as they are the card issuer, they are also saying that im not the only one affected and I have to be patient, I asked how long it would take to get my money back and they said how long is a piece of string, its been 6 days and no sight of my £100 back,

So has anyone else had this problem and what should I do, ive asked to speak to compliance to complain and they wouldnt let me, what should I do. They are the only bank that will accept me as im going bankrupt in a months time.

Thanks

I think I am right in saying that if the bank get it wrong they should put it right immediately - I would speak with the managers and then insist they put it right immedidately!

I have done and have asked for the refund of monthly fee and they keep on saying its not their fault

You could try complaining to the Financial Services Ombudsman - http://www.financial-ombudsman.org.uk/.

You say that Think Banking are the only bank who will accept you - have you tried Co-op or Barclays? There is also One Banking who are similar to Think. The other option is a pre paid card that allows you to pay bills, have direct debits etc. I would only suggest this as a last resort as most of them have high monthly fees, and charge you to take your money from a cashpoint.

Hi Skippy,
Coop declined me as i have debts with them, I rang Barclays and was told to apply by post and in branch but as im going bankrupt they wont give me a debit card or internet banking, I asked about the 9k I owed to barclaycard and they said it wont be a problem however not sure how safe this is

hi sjbyron,

I have your email and I will respond as soon as possible.

Thanks David appreciate that, hopefully it is the account i am looking for

It is but it does have a monthly charge to cover all transactions (other than cash withdrawals) where a fee of £0.50 is made irrespective of amount withdrawn.

Thanks David

Do I get a sort code and account number with it, how do I setup direct debits and can i pay money in over a bank (which one).

Did you reply to my email?
Stu

If you go onto the site which you have indicated all that information is there explaining everything.

Thanks David
didnt see any information regarding how the account works, i.e

Can I pay money in at a bank, which one
Can I setup DDIs and SOIs if so how
Do I get my own sort code and account number
Is it bankrupt friendly
Which bank it is linked with

Did you respond to my email

I will be responding to your email shortly.

thanks david

need to get away from think

And for those other questions david that would be great too

Have now responded to your email