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Posted: Sun Jan 18, 2009 11:21 am
by Nikki41
I am currently in a iva which is waiting to be settled. We sold our house to complete the iva back in june 08 but are still waiting on completion. Our iva is with free from debt and they say it's been held up due to one of the companies not getting back to them. They have said they will ask for this company to be removed from the iva, which was before Christmas. It's seems like things are taking longer than they should. Can anyone tell me if there is a complaints service I can contact as I believe seven months is a ridiculous time to wait.

Posted: Sun Jan 18, 2009 11:26 am
by kallis3
Hi, and welcome to the forum.

I'm not sure if there is anyone you can complain to, but one of the professional experts will be along shortly and will advise.

I presume that you had a figure to settle? Did you send this morney to Free from Debt at the time you settled? If so, you should have had a completiton certificate before now.

Posted: Sun Jan 18, 2009 12:16 pm
by Adam Davies
Hi
It really should be settled by now.
There are several regulatory bodies.The main one is the Insolvency Practitioners Association [02076235108].However if you contact the Insovency Service on 02076371110 they will inform you which licensing body covers your particular IP.
Write to your IP stating that you will refer the matter to the regulator unless you receive a satasfacory answer within 14 days.
If no reply contact the regulator and lodge a compaint
Regards

Posted: Sun Jan 18, 2009 12:54 pm
by MelanieGiles
IPs should confirm the creditor position before they present variation proposals for early settlement, and not after the event. After all, how can they guarantee the dividend payment, if they don't know the claims amounts.

Who is your IP - ie the name of the person rather than the firm?

Unless the variation provided for the timing of the closure which has not been adhered to, this is unlikely to be a complaint that the regulators will investigate to be frank. But if you become a pest and ring them every day to see why they have not progressed matters, I am sure they will move a little quicker.

Posted: Mon Jan 19, 2009 6:20 am
by David Mond
Melanie is right - pester your IP and if necessary threaten to report him/her