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Posted: Tue Mar 03, 2009 4:09 pm
by agreen0
Have just spoken to a lovely lady called Tina at the IVA advice Bureau, I found her to be very understanding and knowledgeable about IVSA's. Cant recommend them highly enough. I am hoping that Melanie can take my case on.

Posted: Tue Mar 03, 2009 4:34 pm
by kallis3
That's a nice recommendation. Fingers crossed that they will take you on.

Let us know.

Posted: Tue Mar 03, 2009 4:36 pm
by emma_t
Hi there

I spoke with Tina also at the start of my iva, and have since had the pleasure of meeting her in person. She is just the best person to speak to when you are desperate and in need of good advice.

All of Melanie's team are fab to be honest and you will find hlp, advice and support the whole way through the process.

Good Luck[:)]
Emma

Posted: Tue Mar 03, 2009 5:19 pm
by tori
I couldn't agree more! Tina was also the first person i spoke to at the Iva advice bureau and she was absolutely lovely..and although i was a jibbering wreck, i was made to feel completely at ease and was told to feel proud of myself for finding the courage to face up to my problems. All of the team at the Iva advice bureau are fantastic and you will be very well looked after throughout your journey. Good luck with everything and let us know how you get on[:)]..

Posted: Tue Mar 03, 2009 5:22 pm
by emma_t
How lucky are we Tori[:)]

I am so glad I found the forum and Melanie in time as I was talking to another company and was not 100% happy with the advice and help I was being given.

Tina is such a wonderful person and is so suited to doing the job she does [:)]

Posted: Tue Mar 03, 2009 6:23 pm
by tori
We certainly are lucky Emma[:D]and it's all thanks to this forum that i came to find Melanie and her team - and for that i will be forever thankful.. agreen11 - you are most definitely in the safest of hands, which is very reassuring to know when you are in the first stages of finding a solution for your debt problems. I hope you hear something soon..take care[:)]..

Posted: Tue Mar 03, 2009 8:47 pm
by flumpy dog
aw agreen i cannot say anymore than the others really
you are with a brilliant company and tina is lovely
i remember 1st time i spoke to her i felt like a real flump-she had me smiling for the 1st time in 3 months-theyre all lovely tina sam and mel x

Posted: Tue Mar 03, 2009 9:39 pm
by angela18
All of melanies staff are lovely. We are almost a year in.. had no need to deal with them.. but I know from pre IVA they will try there best to help in whatever situation they can..

i would recommend them highly, and I have to friends as well

Posted: Tue Mar 03, 2009 10:16 pm
by agreen0
Hi all, well our journey is just about to start but I will keep you informed of how we get on. I am happy though to have Melanie and her team to guide me through it.

Posted: Tue Mar 03, 2009 10:18 pm
by emma_t
Rest assured that you have picked the best[;)]

You will be looked after and supported through the whole process.

Posted: Tue Mar 03, 2009 10:32 pm
by plasticdaft
Agreen11 you have just made 2 of the best decisions in your life. The 1st being to sort out your finances and the 2nd is choosing Mel and her team to help you on your journey.