Posted: Mon Mar 16, 2009 6:48 pm
Bank of Scotland and DMP's
We are currently in a dmp with several creditors, some of whom have already frozen interest and charges and others who have stopped calling but still charge...and then there's Bank of Scotland. So far, they haven't made any acknowledgement of the dmp and still phone regularly - up to 8 times one day last month. They called again yesterday and in conclusion, having denied all knowledge of everything yet again(!) said they would log our information but would still call back in 10 days all the time we owe them arrears because that's their policy. Told them it was their phone bill not mine but does anyone else have experience of Bank of Scotland and whether they finally accept dmps?!
We are currently in a dmp with several creditors, some of whom have already frozen interest and charges and others who have stopped calling but still charge...and then there's Bank of Scotland. So far, they haven't made any acknowledgement of the dmp and still phone regularly - up to 8 times one day last month. They called again yesterday and in conclusion, having denied all knowledge of everything yet again(!) said they would log our information but would still call back in 10 days all the time we owe them arrears because that's their policy. Told them it was their phone bill not mine but does anyone else have experience of Bank of Scotland and whether they finally accept dmps?!