www.iva.co.uk

Posted: **Sat Feb 13, 2010 2:53 pm**

I have just returned my annual review I/E form with DFD. I had arrears of £700 and a missed payment in December. Declan kindly contacted DFD who then emailed me with a proposal that they would extend my IVA by 1 month and asked me to pay an additional £28 per month for 24 months to clear the arrears. I was happy with that and emailed back to readjust my payments in February. I have recieved an email from my IP saying I am in breach of my IVA due to income contributions arrears. I am mystified because I thought that they had agreed a new repayment schedule. I do not want to end my arrangement and just wondered if any one else had had similar issues with DFD. Declan was great last time because he got in touch with the DFD team and I had a resolution.

Posted: **Sat Feb 13, 2010 3:41 pm**

I should add this will be the start of my third year in the IVA

Posted: **Sat Feb 13, 2010 3:55 pm**

If we keep this bumped up, I'm sure Declan will pick this up on Monday and hopefully deal with this on your behalf.

Posted: **Sat Feb 13, 2010 4:10 pm**

Thanks Lesley I will do.[:)]

Posted: **Sat Feb 13, 2010 4:17 pm**

Hi Mark, I'm sure its just a case of mis-communication and Declan will sort this out on Monday for you.

In the meantime, why don't you email DFD and explain you are not in breach but have entered an agreement.

xx

Posted: **Sat Feb 13, 2010 6:59 pm**

Bump it back to the top for you...we're with DFD and had no issues....sure they will resolve for you

Posted: **Sat Feb 13, 2010 7:33 pm**

I'm sure Declan will pick up on this on Monday.

Posted: **Sun Feb 14, 2010 11:14 am**

Thanks everyone thats what makes this site so good the support from each other in difficult times.[:D]

Posted: **Sun Feb 14, 2010 12:53 pm**

Posted: **Sun Feb 14, 2010 1:39 pm**

I'm sure Declan will pick up on this tomorrow.

He doesn't post at weekends.

Posted: **Sun Feb 14, 2010 4:05 pm**

Sounds like someone did not update your file at the DFD end. Am sure Declan will have this sorted for you in a jiffy.

Posted: **Mon Feb 15, 2010 2:24 pm**

Keep this up the top so Declan will pick up xx

Posted: **Mon Feb 15, 2010 7:58 pm**

DFD tend to work on the most recent call to them - they don't like to go searching for past emails / letters / posts etc unless pushed - that's why now I log every call, every email and every response and the name of the person I speak to - that way they can't wriggle out of anything ! Have to say though - we haven't had issues with DFD while we have been in our IVA so far.

Posted: **Mon Feb 15, 2010 8:36 pm**

That's very poor - I wish I could work like that!

Posted: **Mon Feb 15, 2010 8:45 pm**

I have to deal with my calls and emails straight away.