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Posted: Wed Apr 07, 2010 9:56 pm
by am111
My IVA manager increased my payments by £145 following a six month review and I have been informed that I am in arrears despite the fact that I have not been informed of this increase. The original terms that I agreed to stated a 12 month review. I have not been contacted since July 2009 and since then I have not been asked to provide any expenditure or income information. Is this legal? If this is not legal what can I do and am I able to ask another company to manage my IVA if I remain unsatisfied? Help/Advise please I would prefer to talk in person.

Posted: Wed Apr 07, 2010 10:41 pm
by MelanieGiles
Hi there - I think that I have answered this on your other post.

It seems strange that your IP firm would expect you to be paying additional payments without informing you of this. In the first instance I would ask them to produce evidence that you were notified of their intention to seek higher payments.

Posted: Thu Apr 08, 2010 9:33 am
by wannabedj
Out of interest, what company are you with?
I had my 6 month review, sent off the relevent forms but yet to hear from them!! I just presumed my payments have stayed the same. Even though I've actually earned less than I stated on my original plan.

Posted: Thu Apr 08, 2010 12:51 pm
by kallis3
I would give them a ring wannabedj just to make sure.

Posted: Thu Apr 15, 2010 9:38 am
by am111
I have received a written reply from my IVA manager (Grant Thornton) they reassessed my expenditure staing that £288 of previoulsy agreed expenditure is now not allowed under CCCS guidelines is this right? I have no idea who or what CCCS is and have not had an explanation. I disagree with the decision what are my options?

Posted: Fri Apr 16, 2010 2:54 pm
by Destiny
How can Grant Thornton now say that previously agreed expenses are now disallowed? Were they in your original agreement? This is a worry as I have just transferred over to Grant Thornton from another company and my review will be due soon.

Posted: Fri Apr 16, 2010 4:00 pm
by kallis3

Posted: Fri Apr 16, 2010 4:18 pm
by louiseh
i am also wondering whats going on at GT at the moment, my annual review seems to have been bought forward by three months, and also the terms for making additional payments(bonus/overtime) have changed since last year... I wasn't really worried about the review until i read this thread... I know some of my expenditure doesn't "fit" CCCS guidelines so god only knows what they're going to increase my payments too...it was all going so well...

Posted: Sat Apr 17, 2010 10:00 am
by MelanieGiles
The spirit of your IVA should follow what was originally proposed and accepted by creditors. It is not the time to introduce CCCS guidelines halfway through an IVA. Had you be forced to propose an IVA with the relatively frugal guidelines from the outset, you may have decided not to proceed and therefore need to be fairly strong on this point now.

I would not fancy your IP's chances if they decided to take this matter to Court for a reassessment.

Posted: Tue May 25, 2010 5:31 pm
by am111
I have finally got to speak to GT and it appears that they were not given all initial details when my IVA was transferred to them. After a phone call from GT my expenses are now agreed. The problem occured because the previous company (Debtmatters) failed to pass on the correct information.

Posted: Tue May 25, 2010 5:44 pm
by kallis3
Glad it's sorted. Good luck with the rest of your IVA.

Posted: Tue May 25, 2010 9:10 pm
by Daveyboi
Excellent news, glad its sorted for you